Transport Coordinator, Patient Access and Demand

**Work in an environment that offers**:

- Support for career progression and development
- A strong attitude to teaching and learning
- A dynamic and growing health service that embraces new technologies

**The Position**

**Job Reference**: 2224

**Position Title**:Transport Coordinator, Patient Access and Demand
**Classification**:HS1A - HS17

**Salary per hour (exc. super)**:$27.75 - $32.70
**Hours per fortnight**:40
**Employment Status**:Ongoing Part Time

**Closing date**:**21/04/2025

The role of the Transport Coordinator is to organise and coordinate Non-Emergency Patient Transport **(NEPT)** for low acuity patients safely to other Bendigo Health sites or other metro or regional Health Services.

The role will play an integral part in supporting patient flow and access by demonstrating exceptional organisational skills in the coordination of non-emergency patient transport.

Working as part of the Patent Access and Demand team, the Transport Coordinator will work with many services across Bendigo Health to support patients in accessing transport services.

The Transport Coordinator will be responsible for the transport booking process and will also play a role in service optimisation.

This position requires a staff member who has excellent organisational skills, initiative and an aptitude towards problem resolution. The position will also require solid administrative, computer and good communication skills, with the ability to communicate well across all levels of the organisation.

Experience in customer service - ensuring compassion for patients, staff, visitors and contractors access the Transport Services is always demonstrated.

**Working with Bendigo Health**

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.
- We offer a fantastic range of benefits for our staff, including: Staff health and wellbeing programs
- Career development and education opportunities
- Generous salary packaging opportunities, to increase your take-home pay each fortnight
- Flexible Working Arrangements
- Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

**Your New Division**

The Clinical Operations Division encompasses acute, allied health, cancer, dental and mental health services. We provide a wide range of general medical, surgical and specialty services including but not limited to; Oncology, Cardiology, Renal, Emergency, Women’s and Children’s, Critical Care, Specialist Clinics, Cancer Clinics and Mental Health Services. Our Allied Health teams provide a diverse range of programs and person centred care in inpatient, outpatient, community, home and residential care settings.

**Bendigo Region**

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

**Interested?**

We’d love to hear from you Please ensure that you attach a cover letter and an up-to-date copy of your resume.

Need more information? Please contact **Belinda Lee, Manager**on 0447 270 155**for a confidential discussion.

**Diversity and Inclusion**

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.