Internal Loss Adjuster

5 days ago

Melbourne, Australia FM Global Full time

We currently have an exciting opportunity for an **Internal Loss Adjuster** to join our Australia Operations Claims Department, based in the **Melbourne or Sydney** office.

With responsibility for developing and maintaining long lasting relationships with our policyholders and brokers, the successful applicant will need to demonstrate a high level of personal credibility through outstanding interpersonal skills and an aptitude for negotiation.

The successful applicant will be joining a team of highly motivated and technically skilled Loss Adjusters, handling claims across Australia and New Zealand. We offer a supportive team environment, with a high level of emphasis placed on training and mentoring. The successful applicant will complete FM Global’s industry leading comprehensive claims training programme, which involves residential courses delivered in Boston, Massachusetts.
- Responding to first notice of loss, including advising clients on mitigation, including restoration and salvage
- Subrogation identification and handling
- Manage consultants, which may include engineers, lawyers and forensic accountants
- Negotiate with the Insured to reconcile differences on loss measurement/coverage
- Build and maintain strong relationships with the Insured and broker in order to reach an equitable and favourable settlement as soon as possible.
- Communicate with internal and external stakeholders.
- 2+ years claims experience preferred.
- Bachelor’s degree or equivalent professional qualifications preferred, but not essential
- Ability to work on your own initiative to deadlines
- Strong interpersonal skills including negotiating and consulting
- Ability to make quick and sound recommendations
- Excellent written and communication skills; planning, organisational and time management skills
- Positive, confident and resilient attitude to challenges

What is on offer:

- Career development and training opportunities
- Supportive and collaborative team environment
- Tuition reimbursement,
- Rich health and well-being programs,
- Volunteer days and so much more

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

If you are interested in learning more about FM Global, our culture and some of our initiatives, don’t hesitate to visit the links below:

- Commercial Property Insurance | FM Global

**_You must have the right to work in Australia to be considered for this role (Australian citizen, permanent resident, NZ resident)_

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