Assistant Manager/2ic

**About Us**

**Tyreright Pakenham** are a part of the **National Tyre & Wheel Limited (NTAW)** group of companies. NTAW is the largest independent tyre & wheel importer & distributor in Australia & New Zealand and has over 900 employees.

Tyreright is a retail sales & servicing network of company owned & licensed dealers throughout Australia servicing clients in general transport, mining, public transport, industrial, & local government as well as retail passenger car consumers.

We base our success on safe work practices, superior customer service, and our team-based culture.

**Benefits**

As a trusted multi-site national dealer, you can expect a range of competitive benefits by working for our company:

- Job Security
- Strong emphasis on safety
- Competitive wage structure & bonuses
- Exclusive employee discounts on tyres, wheels & mechanical parts
- Excellent training & career development opportunities
- Latest workshop equipment & modern trucks
- Flexible working hours and a good work-life balance
- Uniforms supplied including PPE
- A safe and supportive team environment
- And enjoy a paid day off on your birthday

**About the Role**

Tyreright Pakenham have an exciting opportunity for an experienced Assistant Manager / 2IC to support our Pakenham team.

**About You**
- Experience - Minimum 2 years tyre sales experience. Preferably in a commercial tyre store
- Values and Behaviour - ethical, fair, honest and consistently displays behaviours in line with company values
- Customer Service Excellence - friendly, respectful, willingness to help and professional at all times
- Problem Solving and Conflict Resolution - able to de-escalate and resolve customer or staff issues in a timely manner ensuring best outcomes
- Operational Excellence - takes pride in team and personal achievements and shows initiative through continuous improvement
- Leadership - leads by example, works well as part of a team
- Motivated - motivate and coach the team to create a harmonious and positive workplace
- Technical Knowledge - extensive and up to date knowledge of product and services sold in a retail & commercial tyre store
- Safety Conscious - strong focus on physical safety, risk/liability mitigation and workplace health and safety compliance
- Professional Attitude - diligent, reliable, hard working and willing to go above and beyond

**Task & Responsibilities**
- Plan and direct the day-to-day operation and sales of a large retail & commercial tyre store
- Support the team and store activities to achieve sales and profit targets
- Manage sales and service teams to effectively meet customers requirements, ensuring the highest level of customer service is maintained
- In conjunction with the Branch Manager, develop and implement strategies to improve customer service, drive store sales and increase profitability
- Work in accordance with company guidelines and values when dealing with customers, staff and suppliers
- Provide technical support and supervision
- Monitor and control inventory, complete regular stocktakes to minimise variances

**How to apply**:
Please note: Only shortlisted applicants will be contacted. Applicants must be eligible to live and work in Australia as either a citizen or permanent resident.

**Salary**: From $60,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected annual base salary?
- How much notice are you required to give your current employer?

**Experience**:

- Assistant Manager: 1 year (preferred)

Licence/Certification:

- Driver's Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person