Quality & Compliance Officer

**Title**:Quality & Compliance Officer**:

- Date: 5 Dec 2024- Location: Bicton- Business Unit: St Jude's Group

**St Jude’s has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a direct result of the quality of the services we provide. Our significant experience in service delivery is reflected through 40 years of providing quality services and maintaining the highest of standards for our clients.**

**Role Summary**:
The role of the Quality & Compliance Officer is to support the organisational requirements to ensure compliance with the national standards for Disability services. This is achieved by providing support to both the Senior Quality and Compliance Officer and to the broader stakeholders within St Jude's and the subsidiaries of St Jude's. The role plays a key part in ensuring that compliance and quality systems are in line with relevant standards, regulatory guidelines, state and federal law and the policies/procedures of the organisation.

**Responsibilities and Duties**:

- Maintaining a monthly audit calendar and conducting internal audits/surveys to ensure compliance with organisational policies and procedures, NDIS practice standards and WorkSafe OH&S regulations.
- Maintaining registers for incidents and feedback and liaise with managers and coordinators of respective divisions for follow up and resolution.
- Schedule meetings and prepare communications relating to quality and compliance.
- Collaborate with Senior Quality and Compliance Officer to collate and analyse monthly statistics.
- Collating and analysing monthly statistics and reports relating to client/staff feedback on matters of quality and compliance.

**This role will be located at our charming facility in Bicton. The role will be hired on a permanent full-time basis.**

**Skills, Attributes and Experience**:
**As well as the above, the Key Requirements include**:

- The positivity and enthusiasm required to succeed in a new position.
- Must possess or be willing to obtain an NDIS Worker Screening Check.
- Qualifications and/or experience within a relevant field is desirable, but not essential.