Principal Investigator

**Principal Investigator**

**Clerk Grade: 9/10** ($125,693 - $138,510 + Super and Leave Loading + Accrued flex time)
**Duration**: Ongoing/Permanent

**About the role**

NSW Fair Trading is the regulator for housing, property, trades, businesses, products and services in New South Wales.

**About the team**

An opportunity has arisen within NSW Fair Trading, Fair Trading Operations - Investigations Unit for an experienced, professional investigator.

The Principal Investigator leads and mentors a team of investigators undertaking a range of investigations and compliance activities. To be successful in this role you will be able to demonstrate previous experience in dealing with complex and sensitive investigations and compliance activities, as well as the ability to research and interpret policy and legislation.
As a member of the Investigations Unit you will collaborate with other members of the team and supervise and monitor performance of Investigators in the team ensuring the team meets group goals and guarantees of service. The position provides expert advice on legislative and compliance matters to Investigators and senior management.

**Key responsibilities**

Key responsibilities within this position will include, conducting assessments and investigations, in an efficient and effective manner and in accordance with the legislative requirements, available methodologies and departmental guidelines. You will also need exceptional communication skills and be able to communicate at all levels both internally and externally.

**To be successful in this role you will**
- Have expertise in undertaking complex investigations.
- Have a thorough knowledge of best practice investigation policies and procedures, the rules of evidence, preparation of
- briefs of evidence, and court processes.
- Possess high level analytical, organisational and communication skills.
- Be able to manage competing priorities and make sound decisions; and
- Demonstrated experience in leading a team.

**Pre-Requisites**
- Satisfactory criminal history check
- Certificate IV in Government Investigations (or equivalent experience) or preparedness to undertake an identical or similar employer-sponsored program.
- A thorough understanding of the formal conduct of investigations, evidence gathering and review process.
- Current NSW driver’s licence and ability and willingness to travel throughout the state when required.

**Desirable**
- Experience in people management
- Knowledge and experience with the interpretation “Motor Dealers Act, and/or Australian Consumer Law”.

**What we need from you**

To start your journey towards becoming a Principal Investigator, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

Salary Grade 9/10, with the base salary for this role starting at $125693 base plus superannuation

**Closing Date**:Friday 7th February 2025 at 10:00am AEST

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

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