Operations Supervisor Perth Australia

2 weeks ago

Perth Eastern Suburbs, Australia Convido Corporate Housing Full time

**COMPANY**

Convido Corporate Housing

**JOB TITLE**

Operations Supervisor, Perth

**POSITION**

Full Time Employment

**LOCATION**

Perth, Australia

**REPORTS TO**

Managing Director, AU/NZ

**SALARY**

POSITION DESCRIPTION

**Convido**

Are you ready for a new journey? If so, a rare opportunity awaits

For more than 25 years, Convido has been a preferred provider of extended stay accommodation, with the world’s leading companies entrusting Convido with their corporate accommodation needs across Australia, New Zealand and the Philippines.

**Purpose of Role**

Convido is seeking an Operations Supervisor for its Perth, Australia operation. Reporting into the Managing Director, this role is responsible for day-to-day operations, apartment inventory, guest service and growth aspects of the Perth operation.

**Main Duties & Responsibilities**
- Responsible for overseeing the day-to-day Perth apartment accommodation operation.
- Engage with and manage all real estate and building management agents and companies. Responsible for sourcing and setup of new leased and managed apartments.
- Ensure compliance with state legislation, regulatory requirements and company policies.
- Primary on-ground interface with customers and clients. Resolve all customer concerns and address all feedback in a timely and professional manner.
- Organizing and executing pre-arrival and pre-departure apartment inspections.
- Oversight and management of all suppliers including cleaners, laundry, maintenance, utilities and other.
- Management of all building, apartment, key, access and security matters.
- Responsible for ensuring apartments meet brand standards.
- Meet and greet of all guests upon arrival. Lead apartment induction process.
- In partnership with the national support team, responsible for inventory and revenue growth of the Perth market.
- Other tasks/projects as discussed and agreed.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- 2+ years of accommodation, hospitality, real estate and/or supervisor / management experience.
- Strong attention to detail, organizational skills and ability to effectively multitask.
- Excellent verbal and written communication and time management skills.
- Demonstrates high level of personal energy and high productivity.
- Technical - computer skills.
- Repairs and maintenance skills are a plus, but not essential.
- Teaming - building relationships.
- Excellent consulting skills.
- Cultural Sensitivity / Ethnic Minded.
- Ability to be flexible and adaptable to change.

Please note, need for work outside of normal working hours is expected.

This is a highly dynamic and autonomous role, requires excellent self-management and strong communication with internal and external stakeholders.

To be considered, you must be entitled to work in Australia, have a valid drivers’ license and vehicle that can be used for work purposes, and be prepared to undertake pre-employment checks.

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Perth Eastern Suburbs WA 6004: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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