Business Administration Traineeship

NextGen Jobs has an exciting opportunity for an individual wanting to pursue a Business Administration Traineeship This position will support the Client Services team at the head office of the Greater Metropolitan Cemeteries Trust (GMCT).

**Are you**
- Willing to be a key member of staff offering administrative support to both immediate and wider teams across the organisation?
- Adaptive and comfortable working within a highly sensitive environment?
- Someone who has a high attention to detail and confident communication skills?
- A person who enjoys teamwork and liaising with a diverse range of people?

**POSITION OVERVIEW**

The Client Services Trainee will assist the Client Services team at Fawkner Memorial Park in educating and guiding families through the selection and purchase of GMCT products and services.

**Position Objectives**
- Develop a range of administration and customer service skills
- Within a team, employ learnt skills to undertake general administration duties that ensures a high quality customer service is provided
- Complete a **one year traineeship** and obtain a qualification in business

**Key Responsibilities**
- General Administration duties including but not limited to:

- Processing of right of interment transfers
- Processing of refund requests
- Distributing incoming calls for client services from the contact centre
- Processing plaque orders as required
- Location searches
- Printing, scanning and filing documents
- Prepare documents and business material as required
- Follow business policies and procedures
- Attend meetings and relevant training
- Complete study and training associated with the Certificate III in Business

**Some of the benefits**:

- **Generous wage**:

- **Earn and learn** - work towards your **Certificate III** whilst earning a wage
- Support from a dedicated NextGen Jobs Mentor
- All TAFE fees **reimbursed**

**About us**

NextGen Jobs enables the careers of the future, today. We offer tailored, innovative apprenticeship and traineeship programs that are designed to rapidly build practical skills and future-proof organisations.

We source highly capable talent for organisations and we do this through our deeply established roots in community.

Through our specialised, industry-leading mentoring - we guide and develop individuals over the duration of their employment and training program. Our proven model supports workforce strategy, ensures higher retention and enables longer-term successful career outcomes.

NextGen Jobs values and recognises diversity in the workplace. We are an equal opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives.

Ability to commute/relocate:

- Fawkner, VIC 3060: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person