Trainee Custody Officer

1 week ago

Melbourne, Australia G4S Full time

**What G4S can offer you**
- Paid 4-week, full-time comprehensive training program
- $23.37 training rate, increasing to $30.69 + penalties after training
- Uncapped $500 bonuses if you refer someone that becomes a G4S employee

**About the role and team**

In partnership with Victoria Police, G4S-operated Police Gaols are the main reception points for people who have been charged by the Police, and people in custody who are required to attend court. The services we provide range from accommodation, escorting people in custody to their court appearance and 24/7 medical services. All services are designed to ensure the safety, well-being and security of people in custody, staff and the community.

We are looking for a mix of full time and part time Custodial Officers to join our team at the below locations commencing late September to early October 2025:
Dandenong - Full time
Collingwood - Part time
Ringwood - Part time
Melbourne CBD - Full time

In this role, you will:

- Ensure the welfare of people in court and custody
- Manage and escort people through the facility, in court and custody, and provide custody services during court hearings
- Operate the control room and ensure the safe and secure operation of the Police Gaol
- Report on incidents, occupational health and safety, risk mitigations and intelligence
- Dealing with visitors, contractors, Victoria Police, and other stakeholders
- Search for people in custody
- As we operate on a 24/7 roster, experience in working shift work or willingness to be flexible.

**What we're looking for**
- Exceptional communication skills with the ability to build rapport with people of all ages from varying backgrounds
- Demonstrated conflict resolution and negotiation skills
- Experience working as part of and contributing towards a close-knit team
- Strong written communication with an understanding of report writing
- Positive, solutions-focused approach to complex and challenging issues with the ability to think outside the box
- The capability to meet the physical requirements of the role
- The ability to achieve a clearance through a criminal record check (including fingerprints)
- Hold a current Victorian Working With Children's Check
- A current driver's licence (desirable, but not essential)

**The recruitment process**

G4S runs a staged recruitment process that includes:

- Completing a Virtual Job Preview
- Attending an on-site interview
- Background checks, including a national police check, a reference check and a medical assessment

**About G4S Australia and New Zealand**

G4S, An Allied Universal(R) Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

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