Injury Management Advisor

2 days ago

Sydney, Australia Insurance Australia Group Full time

**The Role**
Starting as soon as possible, we have a permanent opportunity available for an Injury Management Advisor to join our multidisciplinary Compulsory Third Party (CTP) team. This role incorporates use of your medical knowledge and clinical experience to optimise health outcomes for customers. Strong communication and problem-solving skills are required to build relationships with stakeholders, allied health professionals and injured parties.

**Key Responsibilities**
- Key point of contact to CTP Claims Consultants and relevant stakeholders regarding assessment of claims.
- Ensure high quality and cost-effective services are being delivered.
- Develop, maintain and improve key injury management strategies as required.
- Systematically investigate and study medical information in order to establish facts and deliver strategic advice about medical issues/topics in alignment with the claims segmentation model.
- Establish, manage and maintain relationships with all key stakeholders including service providers and rehabilitation providers.
- Implementation and guidance of early intervention strategies with injured persons to support return to work, activities of daily living

**Skills & Experience**
- Tertiary qualifications in medical, health or allied health disciplines. within the Rehabilitation, Psychology, Legal, Social work or Allied Health/Health Science disciplines
- Attention to detail and sound decision making within legislative frameworks
- Excellent stakeholder management and communications skills Ideally 3+ years clinical experience.
- Previous CTP or related insurance experience (e.g. Workers Compensation, Life, Trauma, Disability) is not essential but desirable.
- Demonstrated delivery of medical/clinical strategies.
- Exceptional relationship management, verbal and written communication skills.

**About Us**
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

IAG Culture Story

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