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Participant Support Officer

2 weeks ago

Bentleigh East, Australia Talent International Full time

**Job Details**:
**Location**

Bentleigh East

**Salary**

$36.27 per hour + Superannuation

**Job Type**

Contract

**Ref**

JO-
2208-560108

**Contact**

Liam Lasslett

**Posted**

about 1 hour ago

Talent International are currently recruiting for APS3 Participant Support Officer to work for an Australian Federal Government client based in multiple locations around Victoria, including:

- Bentleigh
- Ballarat
- Bairnsdale

This position is a 9-month contract with the opportunity to be extended and is paying an hourly rate of $36.27 per hour plus superannuation.

**Purpose of the Role**:
**Responsibilities may include but are not limited to**
- Providing counter/reception support for the local office, including participant enquiries in the self-help kiosks and client online support.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Supporting planning teams by actioning planning tasks that do not require delegation.
- Undertaking a range of data entry activities and ensuring follow up is completed. Receiving and recording complaints and other feedback in the client Business systems.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

**Essential Requirements**:

- Previous experience in a similar role
- Strong knowledge of the Health or Government experience is preferred
- Experience working within disability sector is preferred
- Excellent Written and oral communication skills
- Excellent stakeholder management skills
- Independent worker with strong decision making capabilities
- ** Australian Citizenship is a requirement for this position**

**For more information, please contact**: