
Participant Support Officer
2 weeks ago
**Job Details**:
**Location**
Bentleigh East
**Salary**
$36.27 per hour + Superannuation
**Job Type**
Contract
**Ref**
JO-
2208-560108
**Contact**
Liam Lasslett
**Posted**
about 1 hour ago
Talent International are currently recruiting for APS3 Participant Support Officer to work for an Australian Federal Government client based in multiple locations around Victoria, including:
- Bentleigh
- Ballarat
- Bairnsdale
This position is a 9-month contract with the opportunity to be extended and is paying an hourly rate of $36.27 per hour plus superannuation.
**Purpose of the Role**:
**Responsibilities may include but are not limited to**
- Providing counter/reception support for the local office, including participant enquiries in the self-help kiosks and client online support.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Supporting planning teams by actioning planning tasks that do not require delegation.
- Undertaking a range of data entry activities and ensuring follow up is completed. Receiving and recording complaints and other feedback in the client Business systems.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
**Essential Requirements**:
- Previous experience in a similar role
- Strong knowledge of the Health or Government experience is preferred
- Experience working within disability sector is preferred
- Excellent Written and oral communication skills
- Excellent stakeholder management skills
- Independent worker with strong decision making capabilities
- ** Australian Citizenship is a requirement for this position**
**For more information, please contact**:
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