Duty Manager

2 weeks ago

Lismore, Australia Lismore City Council Full time

**About Us**

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.

**About this Position**:
Join us in delivering exceptional service at the Lismore Memorial Baths (LMB) this 2025/2026 season. We provide excellent service to our patrons and take pride in fostering a welcoming and inclusive environment.

This is position is on a **fixed-term, part-time** contract for a duration of 10 months, commencing August 2025. You will be working 30 hours per week, however, there is also the potential to work additional hours as opportunities arise.

It is a requirement of the role to work a variety of morning, day and evening shifts across the week and additional shifts at Goonellabah Sports and Aquatic Centre (GSAC) as needed.

**What we can offer you**:

- Salary ranging from $31.31 an hour, plus superannuation.
- Welcoming and supportive workplace culture
- This position comes with the benefit of being able to utilise the wonderful facilities that GSAC has to offer.
- Access to Health & Wellbeing and Employee Assistance Programs, including Fitness Passport.
- Training and development opportunities.

**What we trust you to deliver**:

- Lead and supervise the day-to-day operations at Lismore Memorial Baths (LMB).
- Deliver excellent customer service, including handling inquiries and providing support to staff.
- Ensure compliance with Work Health and Safety (WHS) policies and manage risk within the facility.
- Operate the Links software program for administration, including end-of-day reconciliation and banking.
- Maintain the cleanliness and presentation of the facility at all times.
- Supervise patrons to ensure their safety and compliance with facility regulations.

**What you will need to be successful**:

- Have a genuine customer service focus
- Personal integrity and able to take responsibility
- An understanding of relevant Workplace Health and Safety
- First Aid Certificate/CPR
- Royal Life Pool Lifeguard Certificate
- Valid NSW Working with Children Check and National Police Check

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us.

**Terms of employment**: This is a fixed-term, part-time role for a duration of 10 months, requiring 30 hours of work per week.

**Closing date**: Monday 4 August 2025 at 9:00am.

**Contact**: If you would like to know more about this opportunity, please contact Natasha Everett, Leisure Facilities Manager on (02) 6625 5386.

**Conditions of Employment**:
Conditions of employment are in accordance with the Lismore City Council, Goonellabah Sports and Aquatics Centre and Lismore Memorial Baths Enterprise Agreement 2015 (EA) and relevant Council policies and procedures.

**Pre-employment Screening**: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

**Working with Children Check

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