Connected Care Program

**The Opportunity**

The Connected Care program will bring together teams from across Bupa to deliver on our ambition to provide a connected and integrated health care experience to customers across our different offerings.

The Connected Care Program Change Manager will develop and own the Change Management Strategy and plan. The role will own the both the business and people change aspects of our transformation. This includes but not limited to the business side change impact that is being delivered by the program, by preparing the business for the change, introducing the change to the business, determining and measuring benefits, and monitoring the business environment through the transition and after but also ensuring that the design and delivery of our new ways of working and the delivery of transformational solutions can scale across our business leveraging new approaches to our people and processes, supported by the best technology.

The role will also have accountability for understanding change across the business, ensuring that the organisation is ready to consume the changes delivered by Connected Care. This is a permanent full-time position, based in Melbourne office. Bupa offers hybrid working arrangements and you can work from the office or from home.

**How will I help?**

**You will add value by**:
Designing and delivering the end to end change management strategy for Connected Care in alignment with the Bupa All in strategy, to drive behavioural change and embed new business ways of working on policies, processes and products (systems).

Evaluating the impact of planned organisational (business and People) change.

Closely working with the Communications manager to Enable the design, development, delivery, and management of key communications.

**Why work at Bupa?**

We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing and futures.

**What do I need?**

You’ll need significant experience managing business change demand together with key stakeholder management with excellent communication skills (strong interpersonal, negotiation and influencing). Be a creative thinker and keen to challenge the “the way we do things” to support peers and teams think outside of the box and find better ways of working.

You’ll also need to engage team members at all levels to understand challenges and issues, supporting teams and leaders at varying levels to find solutions to enable effective and timely delivery within fast-paced business and technology teams.

Change Management experience across strategy, communication and behavioural change is a must have.

**About Bupa Asia Pacific**

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Since 2002, we have reinvested approximately $6 billion in the region, with the Bupa Foundation investing more than $34 million to support 130+ health and care projects.

Our people reflect the diversity of our community.At Bupa, your wellbeing, identity and own story is respected and valued.