Personal Lines Underwriter

4 days ago

Melbourne, Australia Insurance Australia Group Full time

**The Role**

We currently have an exciting opportunity for a Personal Lines Underwriter to join the team You will be responsible for determining the acceptability, conditions and pricing of insurance risks while delivering quality underwriting service for our insurance brokers.

**Start Date: Immediate Start.** Monday to Friday. Full time permanent role.

**Training**:Full time hybrid training will begin from start date and will run for 6 to 8 weeks, with a requirement of at least 1 office day per week. We do require your commitment to the full-time training.

**Key Responsibilities**
- Understand the Agri, Personal & SME business plan and how your role contributes towards the plan.
- Deliver timely service outcomes for partners and stakeholders in line with agreed standards
- Underwrite insurance risks in line with product guidelines
- Ensure ways of working are in line with nationally agreed policies and protocols
- Deliver quality service experience at all available customer touchpoints to influence partner advocacy
- Governance through adherence to Group policies
- Live by the IAG values
- Ensure a workplace of safety and wellbeing for our people

**Skills & Experience**
- Customer service mindset
- Strong interpersonal (verbal and written) skills
- Ability to develop successful working relationships with key stakeholders
- Focus on continuous self-improvement
- Technical underwriting capability and business acumen is preferred
- Understanding of intermediated insurance market is preferred

**About Us**

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Let’s Talk**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

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