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Product Manager, Identity

2 weeks ago

Sydney, Australia Link Group Full time

**Role overview**

MUFG Retirement Solutions is committed to ensuring the security and trustworthiness of our platform to safeguard member assets.

As the Product Manager for Identity & Anti-fraud Solutions within the Product Office at MUFG Retirement Solutions, your role is to drive the development and management of identity verification and anti-fraud solutions to safeguard our clients' assets and ensure a secure and trustworthy platform.

You will be responsible for defining the strategic direction of the Identity and Anti-fraud product portfolio, executing operational initiatives including supplier selection, and leading cross-functional teams to deliver solutions that enhance security and protect against fraudulent activities.

**Key Accountabilities and main responsibilities**
- Define and communicate the strategic direction for identity verification and anti-fraud solutions, aligning with company objectives and industry best practices.
- Identify emerging threats and trends in identity fraud and anti-fraud technology to inform strategic decision-making and product development efforts.
- Develop and implement strategic plans and initiatives to enhance the effectiveness and adoption of identity verification and anti-fraud solutions.
- Define clear goals, objectives, and success metrics for product initiatives, and monitor progress towards achieving them.
- Lead the strategic and commercial management of the of identity verification and anti-fraud solutions, ensuring effective implementation and adherence to key security and quality standards.
- Lead vendor management and procurement activities for identity verification and anti-fraud solution providers, including selection, negotiation, and contract management.
- Identify opportunities for product innovation and differentiation to drive business growth and competitive advantage.
- Collaborate closely with cross-functional teams including product development, design, marketing, and sales to translate client insights into actionable product strategies and roadmaps.
- Collaborate with sales and marketing teams to develop digital marketing campaigns and promotions that drive product adoption and revenue generation within the retirement and superannuation sector.
- Monitor solution performance, identify areas for improvement, and drive operational efficiencies to enhance effectiveness and scalability.
- Manage the product backlog, prioritize features, and ensure timely delivery of enhancements and updates to meet the evolving needs of our clients and their members.
- Build and maintain strong relationships with internal stakeholders, including senior leadership, product teams, sales, and client services, to ensure alignment and support for product initiatives.
- Serve as a key point of contact for external stakeholders, including clients, industry partners, and regulatory bodies, representing MUFG Retirement Solutions' financial tools and solutions portfolio and strategic direction.
- Establish and maintain governance frameworks and standards for identity verification and anti-fraud solutions, ensuring compliance with regulatory requirements.
- Identify and mitigate risks associated with solution implementation and usage, implementing controls to safeguard client data and mitigate fraud risks.

**Experience & Personal Attributes**
- 5+ years of experience in product management, with a focus on identity verification, anti-fraud solutions, or related technologies.
- Experience in the retirement planning or superannuation industry, with a deep understanding of retirement products and solutions.
- Familiarity with regulatory requirements and industry standards related to identity verification and anti-fraud solutions.
- Strategic thinker with the ability to anticipate market trends and identify opportunities for product innovation and differentiation.
- Bachelor's degree in Computer Science, Business, or related field; Master's degree or equivalent experience preferred.
- Strong analytical skills with the ability to analyze market trends, client needs, and solution performance metrics.
- Excellent communication, collaboration, and stakeholder management skillsProven track record of driving product innovation, adoption, and revenue growth

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

**We are an inclusive employer whose people work collaboratively. We en