Service & Warranty Coordinator - Mjh Nsw - Thornton

1 week ago

Thornton, Australia NEX Building Group Full time

The Service and Warranty Coordinator reports to the Service and Warranty Team Leader and is part of the MJH Service and Warranty team. The key focus of this role is to provide administrative support to internal stakeholders by coordinating inspections and assisting with general maintenance requirements during the pre-handover, defect and warranty periods. More specifically, you will:

- Provide an unbeatable customer experience
- Be responsible for efficiently coordinating calendars for our Serviceteam including organising appointments, trades and ensuring optimal utilisation of our serviceperson’s time
- Issuing and maintaining service reports, ordering materials and processing returned onsite paperwork
- Building and maintain strong relationships with internal and external stakeholders
- Successfully complete various administrative tasks with efficiency and excellent attention to detail

You will share a passion for our purpose and be aligned to our core values. In addition, you will demonstrate:

- Previous experience in a customer service or administration
- Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
- Excellent customer service and communication skills
- Outstanding, organisational, and planning abilities with the ability to work under pressure
- A flexible approach and attitude towards your work

The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes bands) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from beginning to end. From architecturally designed new homes to finance options, from multi-residential projects to investment properties, the MJH Group has grown and evolved to offer a range of building services which cater to diverse needs, goals and budgets. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1200 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.

**Our commitment**

We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia’s number one leading home building group and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better.

**Interested?

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