Staffing and Operations Leader

4 days ago


Maribyrnong, Australia Valiram Victoria's Secret Australia Full time

**Operations & Staffing Lead - Victoria’s Secret Highpoint.**

Are you passionate about people, retail, and operations?

**Victoria's Secret Highpoint** is looking for an **Operations & Staffing Lead** to oversee store operations, team scheduling, and administrative tasks while also being actively involved on the sales floor. _This role is 50% administrative and 50% customer-facing, ensuring smooth day-to-day operations while supporting the store team in delivering an exceptional customer experience._

**What You’ll Be Doing**:
**On the Floor (50%)**- Lead by example, engaging with customers and ensuring smooth store operations.
- Partner with the Sales Leadership Team to provide hands-on support during peak trade.
- Supervise customer service interactions, ensuring a world-class shopping experience.
- Support the team with training, coaching, and day-to-day staffing needs.

**Administrative & Operations (50%)** - Keep everything running behind the scenes.
- Manage rosters, scheduling, and payroll administration to optimize staffing.
- Assist with recruitment, onboarding, and training of new hires.
- Oversee cash audits, compliance, and operational standards to ensure store efficiency.
- Monitor and report on store performance, identifying and solving operational challenges.

**Why Join Us?**

At Valiram, Asia-Pacific’s premier retail specialist, we believe our people are the foundation of our success. As an Operations & Staffing Lead, you'll be part of a high-performing team representing one of the world’s most iconic brands—Victoria’s Secret. We celebrate confidence, empowerment, and individuality, offering premium products and innovative retail experiences.

**What We’re Looking For**:

- Retail or hospitality experience with a strong operational mindset.
- A people-first leader who thrives in a dynamic, fast-paced environment.
- Strong organizational and computer literacy skills to manage scheduling & reporting.
- A passion for coaching, training, and supporting teams to drive success.

**Perks & Benefits**:

- Exclusive employee discounts across Valiram brands.
- Career development and internal growth opportunities.
- Referral programs and more

**Note: only Australian/NZ Citizens & PR holders will be contacted.**

Pay: From $26.00 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- Retail management: 2 years (preferred)
- Hospitality: 3 years (preferred)

Work Location: In person

Application Deadline: 03/04/2025


  • Style Leader

    2 weeks ago


    Maribyrnong, Australia Stylerunner Full time $60,000 - $80,000 per year

    Part of the Accent Group portfolio of brands, Stylerunner is the world's leading digital destination for premium activewear & footwear, delivering the latest on-trend styles to the fashion devotees around the globe who love to lead an active lifestyle. We have a fun and collaborative culture, dedicated to delivering excellence for our customers.Our Mission...


  • Maribyrnong, Australia Stylerunner Full time

    Part of the Accent Group portfolio of brands, Stylerunner is the world’s leading digital destination for premium activewear & footwear, delivering the latest on-trend styles to the fashion devotees around the globe who love to lead an active lifestyle. We have a fun and collaborative culture, dedicated to delivering excellence for our customers.Our Mission...

  • Deputy Team Leader

    5 days ago


    Maribyrnong, Australia beBeeLeader Full time $90,000 - $120,000

    Job Title: Deputy Coach (Assistant Store Manager)We are seeking a visionary leader to partner with our Head Coach and lead a dynamic team in a new store opening.The RoleThis key role involves supporting the Head Coach, delivering exceptional customer experiences, and driving strategic results. You will work closely with the Head Coach to develop the store...

  • Team Leader

    1 day ago


    Maribyrnong, Australia Pillow Talk Australia Full time

    **Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...

  • Full Time Key Leader

    2 weeks ago


    Maribyrnong, Australia lululemon Full time $60,000 - $80,000 per year

    Emplacement: AustraliaÉtat/Province/Ville: VictoriaVille: MaribyrnongUnité commerciale: StoreType d'heure: Full-timeWho We Arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that...


  • Maribyrnong, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Maribyrnong, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: Reporting to the Store...


  • Maribyrnong, Australia beBeeLeader Full time $60,000 - $85,000

    Lead a High-Performing Team as Deputy CoachWe are seeking a results-driven Deputy Coach to partner with our Head Coach in leading a high-performing team at our retail store. As a key support to the Head Coach, you will drive strategic results and contribute to profitable growth.This role offers a unique blend of retail and fitness expertise. You will work...


  • Maribyrnong, Australia Sharp & Carter Full time

    Overseeing a team of 10 | Permanent role - Based in Melbourne's inner West | Attractive salary - Process improvement, customer relationships & staff development are key - Overseeing a team of 10 | Permanent role - Based in Melbourne's inner West | Attractive salary - Process improvement, customer relationships & staff development are key **What’s on...

  • Room Leader

    1 week ago


    Maribyrnong, Australia ECMS Full time

    ECMS’ philosophy is simple; We foster lifelong learning. As a result, we have been operating for over 27 years and are one of Victoria’s largest Early Years Managers - through 60 kindergartens and Early Learning Centres, ECMS impacts the lives of 5,500 Victorian children each week. We are dedicated to consistently good learning outcomes, and being the...