Business Financial Crime Risk Manager

**Some career choices have more impact than others.**

We’re looking for progressive minds who are driven and forward-thinking, who are** open** to different ideas and cultures, who can **connect** with customers and colleagues and who’ll work with **courageous integrity **every day.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.

Come join our Wealth and Personal Banking (WPB), Australia division of HSBC as a Business Financial Crime Risk Manager - Customer Due Diligence (CDD), where you will act as an SME for financial crime matters, specifically CDD and champion local, regional and global CDD related initiatives and projects for WPB. With your extensive CDD experience, you will have the opportunity to create impact acting in a senior capacity to drive and implement changes.

You will utilise your strong stakeholder relationship skills by working closely with the WPB Leadership Team, regional and global teams to showcase your ability to deter, detect and protect the business against financial crime. This role is key for WPB in complying with the CDD requirements in relation to HSBC’s AML policies and the AML/CTF act.

**Your main responsibilities will include**:

- Leading the analysis, operationalisation and embedding of CDD policies and procedures, as well as local regulatory requirements across WPB
- Working collaboratively with business stakeholders and second line colleagues in Compliance Advisory and Financial Crime teams to ensure adherence to compliance.
- Driving and supporting Frontline, Middle Office and Offshore CDD teams to increase productivity for CDD reviews, ensuring risk mitigation to deliver suitable customer outcomes.
- Taking the lead on identifying and defining initiatives or actions to improve CDD business processes and controls.
- Delivering periodic CDD system enhancements for WPB with end to end ownership to ensure full compliance against Local and Global CDD requirements.
- Supporting WPB’s strategic vision to digitise and streamline / automate relevant CDD processes.
- Reviewing, raising and addressing through to completion any potential regulatory or policy related Breaches relevant to CDD.

Requirements

**To be successful in this role, you will need**:

- University Degree (BA/BS) equivalent
- Strong understanding of industry practices in relation to Financial Crime Risk or CDD.
- Advanced experience within Retail and Wealth Management industries with embedded knowledge of CDD, KYC and AML/CTF policies
- Ability to identify potential gaps, provide sustainable solutions and implement changes to business processes, policies and procedures relating to CDD within a Risk and Controls environment.
- Excellent influencing skills.
- Ability to stand firm and work well under pressure to the highest standard.
- Adopting a customer centric approach at all times to ensuring delivery of an exceptional customer experience.
- Demonstrating outstanding positive, senior leadership skills and effective communication skills when dealing with Senior Executives and Regulatory bodies.
- Possesses strong attention to detail and ability to mitigate risks, including notification and escalation of any concerns in a timely manner.

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.