Technology Support Officer

1 week ago

Geelong, Australia City of Greater Geelong Full time

**Technology Support Officer**:
**Job no**: 500065
**Work type**: Fixed Term Full Time
**Classification**: Band 5 - Commencing at $81,005 pa
**Categories**: Information Technology

**About the role**

**Work type: 12 month fixed-term contract**
**Classification: Band 5 Commencing at $81,005.86 pa plus super**

Key responsibilities include:

- Log all support requests in the help desk system.
- Install and support desktop hardware and related equipment both on-site and remotely.
- Manage and support the mobile device fleet and related technologies.
- Administer user accounts and perform Active Directory tasks.

**About you**
To be successful in this role, you will possess a tertiary qualification in computing or a related discipline, combined with relevant experience in an IT environment; or, alternatively, a lesser formal qualification supported by substantial and proven industry experience.

Essential Experience:

- Understanding of computer architecture including hardware and networks.
- Excellent working knowledge of Windows operating systems.
- Report writing ability.
- Deliver effective informal and formal presentations.
- Ability to gain user confidence with hardware and software and establish a rapport with staff at all levels.
- Actively engage in team discussions to assess desktop and mobile environment performance and contribute to future planning.

**Child Safety Responsibilities**
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

**Diversity and Inclusion**

**We are the City**
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

**Applications and Enquiries**
- We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared._

**Advertised**: 08 Oct 2025 4:00 PM AUS Eastern Daylight Time
**Applications close**: 19 Oct 2025 11:55 PM AUS Eastern Daylight Time

  • Technology Support Officer

    1 week ago

    Geelong, Victoria, Australia City of Greater Geelong Full time $81,005 - $120,008 per year

    About The RoleIn this dynamic role, you'll be the go-to person for providing friendly, efficient, and high-quality IT support to Council staff. As the first point of contact, you'll assist users with a variety of systems including desktop environments, Citrix, business applications, phones, and printers. You'll work across both our on-site locations and the...

  • Information Technology Officer

    21 hours ago

    Geelong, Australia Department of Justice and Community Safety Full time

    Location: Geelong Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $76,817 - $93,275 Occupation: IT and Telecommunications Reference: DJCS/WPITO25 At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things...

  • Information Technology Officer

    5 days ago

    Geelong, Australia Department of Justice and Community Safety Full time

    **Overview**: **Work type**:Full time **Salary**:Salary not specified **Grade**:VPSG3 **Occupation**: IT and Telecommunications **Location**: Geelong **Reference**: DJCS/9253 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done....

  • Information Technology Coordinator

    1 week ago

    Geelong, Victoria, Australia Department of Justice and Community Safety, Victoria Full time $97,955 - $111,142 per year

    About This RoleUtilise your IT expertise to provide support and advice in the New Western Plains Correctional CentreOngoing, full time Opportunity to work with a high-performing and passionate team in the Victorian Public ServiceVPS Grade 4: $97,955 - $111,142 plus superannuation.The Department of Justice and Community Safety is seeking an IT Coordinator to...

  • Finance Officer

    1 week ago

    Geelong, Australia Gateways Support Services Full time

    Ensure accurate and compliant NDIS claim processing - Analyse and improve revenue and billing workflows - Collaborate across teams to support financial operations Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life. Our staff are made up of mountain bike...

  • Retail Technology Delivery Lead

    21 hours ago

    Geelong, Australia Cotton On Group Full time

    **ABOUT US** We‘re a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. Creating everyday products to make everyday experiences better. Celebrating diversity and inclusivity, because we believe self-expression is for everyone. Using our voice and our platform to amplify the things that matter...

  • Information Technology Coordinator

    3 days ago

    Geelong, Australia Department of Justice and Community Safety Full time

    **Utilise your**IT** expertise to provide support and advice**in the New Western Plains Correctional Centre**: - **Ongoing, full time** Opportunity to work with a high-performing and passionate team in the Victorian Public Service**: - **VPS Grade 4**:$97,955 - $111,142 plus superannuation.** **T**he Department of Justice and Community Safety is seeking...

  • Vps3 Administration Support Officer

    2 weeks ago

    Geelong, Australia HAYS Full time

    State Government | Full time | Geelong VIC **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a State Government Agency who is...

  • Recruitment Officer

    5 days ago

    Geelong, Australia Gateways Support Services Full time

    Be part of a highly dynamic and collaborative environment - $70,000 - $75,000 (dependant of skill and experience) + Super + Salary Packagi - Free onsite parking **About us**: At Gateways, we all have one thing in common: the passion to support people with a disability and make every day better. The Gateways Support Services vision is to provide support for...

  • Technology Manager

    3 days ago

    Geelong, Australia Schools (Government) Full time

    **Overview**: **Work type**:Full time **Salary**:Salary not specified **Grade**:Ed Support Level 1-Range 4 **Occupation**: Other **Location**: Geelong **Reference**: 1477781 **Selection Criteria**: - Demonstrated knowledge and skills in assessing the efficiency and effectiveness of IT infrastructure, including hardware configurations, software...