Mobile Phone Repair Technician

7 days ago

North Lakes, Australia Mobile Experts Full time

Mobile Experts is looking for Full Time Mobile Phone Repair Technicians.

We have an exciting vacancy for a skilled technician in our North Lakes store.

IMMEDIATE START AVAILABLE

You will be responsible for the following:

- Ability to repair broken I- Phone/Samsung Phones/ Tablets
- Provide repair skill training to junior phone repair technicians
- Work with established guidelines, particularly with leading brands, i.e life proof, EFM, Otter Box & Casemate
- Greet customers who enter/approach the shop/kiosk
- Assist customers to find the right product for their requirement and upsell
- Be responsible for processing cash and card payment
- Answer queries from customers
- Deal with customer refunds
- Responsibly deal with customer complaints

Availability on Thursday nights and weekend is required. Prior experience in a similar role within retail will be preferred.

**Salary**: $30.00 - $35.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Penalty rates

COVID-19 considerations:
Regular Cleaning / Sanitisation/ Covid Safe Plans & QR codes are in place at all sites

Application Question(s):

- What location are you willing to work in?

Work Location: In person

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