Guest Services Officer

1 week ago

North Narrabeen, Australia BelgraviaPRO Full time

Multiple Casual position
- Be part of a dynamic and growing team
- Flexible work conditions

**An exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSW**

**Sydney Lakeside Holiday Park** is the newest caravan park to be proudly managed by BelgraviaPRO. Only 45 minutes from Sydney CBD, Sydney Lakeside Holiday Park boasts a fantastic location where Narrabeen Lake meets North Narrabeen surf beach.

Guests can enjoy surfing, kayaking, fishing and stand-up paddle boarding. The holiday park offers a variety of accommodation types including cabins, villas, powered and unpowered sites for caravans and tents. It also features play areas for children and several amenity blocks with bathrooms, laundry and kitchen areas.

**The Role**

Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and hospitality tasks such as cleaning our guests cabins, amenities and common areas.

**About you**

You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.

You will bring to the role:

- Fantastic customer service;
- Professional and personable telephone manner;
- Experience with computerised booking systems and good computer skills;
- Experience handling cash and EFTPOS transactions;
- Flexible attitude to hours, including availability on weekends and at short notice.
- Ensure the cleaning is completed in a timely manner
- Ability to work in a team environment

ESSENTIAL:

- First Aid Level 2
- Current CPR
- National Police Check clearance upon on-boarding
- Working with Children's Check NSW or equivalent

DESIRABLE:

- ** RMS 9+**(Online Reservation System) experience preferred**but not necessary**:

- Minimum 2 years experience in a similar role

We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.

**The Company**

BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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