Escape Room and Splash Lab Host

**Casual Staff Wanted - Riddle Room & Splash Lab**

Looking for a job that’s fun, creative, and flexible? Join the team at **Riddle Room** (Canberra’s best escape rooms) and **Splash Lab** (our vibrant splatter paint studio) and be part of two unique, fast-paced entertainment venues.

This role is perfect for uni students or anyone wanting flexible hours in a social and engaging environment. You’ll be hosting games, guiding painting sessions, engaging with customers, and helping create memorable experiences for every group that walks through our doors.

**We’re looking for people who**:

- Are confident and comfortable engaging with people of all ages
- Love delivering great customer service
- Have a friendly, upbeat attitude
- Pay close attention to detail and take pride in keeping things clean and well-presented
- Show initiative and can think on their feet to keep things running smoothly

**Requirements**:

- Customer service experience is a plus
- Must have your own transport
- Must be available nights and weekends
- Must be in town for most of December and January

If you’re keen to work in a job where no two shifts are the same and you get to make people’s day, we’d love to hear from you.

**What to expect?**
As a Casual Game & Experience Host at **Riddle Room** and **Splash Lab**, you will play a key role in creating fun, memorable, and safe experiences for our customers. You’ll be responsible for welcoming guests, guiding them through their activity, and ensuring our venues run smoothly.

**Key Responsibilities**

**Riddle Room**
- Set up the escape room experience before each booking
- Brief customers on safety guidelines and what to expect
- Monitor the group’s progress during the game, providing clues when necessary
- Debriefing the group and providing positive feedback
- Reset the escape rooms accurately and promptly between sessions
- Maintain high standards of cleanliness and presentation throughout the venue

**Splash Lab**
- Prepare the splatter paint studio for each session
- Welcome and brief participants on safety and creative guidelines
- Assist guests during the experience to ensure they have a great time
- Clean and reset the studio between sessions
- Maintain smooth operations by keeping the space organised and ready

**General Duties**
- Maintain high standards of cleanliness across all areas
- Use initiative to assist with other operational tasks as needed
- Working individually and part of a team
- Deliver exceptional customer service and ensure every guest leaves with a positive experience

**How to apply**

Applications through indeed may not be considered as we prefer direct communication.

**Job Type**: Casual

Pay: Up to $35.60 per hour

Expected hours: 2 - 15 per week

Work Location: In person

Application Deadline: 20/08/2025