Independent Patient Rights Advisor

2 weeks ago


Toowoomba, Australia Queensland Health Full time

What your day will look like....
As an Independent Patient Rights Advisor at Darling Downs Health, you will be actively involved in advocating for patient rights and ensuring they are fully informed about their responsibilities and options under the Mental Health Act 2016. Your role will have you guiding patients, their families, and support persons in communicating their preferences and navigating their care. You'll work closely with community visitors, mental health practitioners, and administrators to address patient rights and legal matters. You'll also prepare patients and their support networks for Mental Health Review Tribunal hearings and collaborate with personal guardians or attorneys when needed. Additionally, you'll coordinate with other advisors and the Statewide Coordinator to ensure consistent, high-quality support across the South West Hospital and Health Service, all while embodying Darling Downs Health's values in every interaction.
Let's talk about you
- Compassion - you will engage with others and demonstrate empathy, care, kindness, support and understanding.
- Integrity - you are open, honest, approachable, equitable and consistent in everything we do.
- Dignity - you treat others with respect, display reasonableness and take pride in what you do.
- Innovation - you embrace change and strive to know more, learn more and do better.
- Courage - you respectfully question for clarity and have the strength and confidence to Speak Up.

Why Us?
Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect. DDH is committed to providing a safe, secure, supportive, and inclusive workplace.
Benefits
- Competitive wages, salary packaging and leave entitlements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
- Work-Life Balance, Variety and Flexibility
- Generous Salary Sacrificing

Next step....
Find out more about us
Work with Us | Rural
Work with Us | Toowoomba
WorkDDHHS #therightfitThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Toowoomba, Australia Queensland Government Full time

    What your day will look like.... You'll spend your time supporting individuals receiving mental health care by providing clear, empathetic guidance about their rights and options under the Act. You'll be a trusted contact for patients, families, carers and nominated support persons, helping them navigate complex systems, communicate their views, and prepare...


  • Toowoomba, Australia Right at Home Full time

    **Description**: **COMPANY** Right at Home Darling Downs provides a range of care services to assist people living independently at home while advocating person-centred care, leading by example through exceptional communication service. With more than 80 plus team members currently, we are looking for new team members to help continue to grow our name in...


  • Toowoomba, Australia Toowoomba Grammar School Full time

    Human Resources | Toowoomba Closing date: 05/01/2025 **People & Culture Advisor** - Permanent Part Time (Term Time plus 4 weeks) - Dynamic & Varied Role - Fantastic Team Culture Are you passionate about nurturing a positive workplace culture and contributing to the growth and development of an educational institution? Toowoomba Grammar School (TGS) is...

  • Sales Advisor 12hr

    1 week ago


    Toowoomba, Australia H&M Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment...

  • Sales Advisor 12Hr

    9 hours ago


    Toowoomba, Queensland, Australia H & M Hennes & Mauritz Gruppe Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit.As a Sales Advisor, you'll always put customers first, offer assistance and share your product and fashion knowledge.You'll create an environment that is easy for customers to shop through store operations and great garment care.You...


  • Toowoomba, Queensland, Australia Thales Full time $50,000 - $80,000 per year

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we...

  • Sales Advisor 12hr

    1 week ago


    Toowoomba, Queensland, Australia H&M Group Full time $40,000 - $60,000 per year

    Job Description A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great...

  • Customer Advisor

    3 weeks ago


    Toowoomba, Queensland, Australia NAB Full time

    Branch Customer Advisor – Banking – RomaAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset...

  • Customer Advisor

    3 weeks ago


    Toowoomba, Queensland, Australia NAB Full time

    Branch Customer Advisor – Banking – RomaAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset...

  • Customer Advisor

    2 weeks ago


    Toowoomba, Queensland, Australia NAB Full time

    Customer AdvisorOur people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for...