Service Planner

2 weeks ago

Sydney, Australia Rentokil Initial Full time

Rentokil Initial is looking for an enthusiastic administration and planning expert to join our team in the **Sydney **branch on a **permanent full-time** basis. The purpose of the role is to plan, produce, manage and distribute effective service planning for our Hygiene business to meet the obligations with the customers and ensuring productive visits for the Technicians.

Planning directly influences the service delivery timelines and standards of the business and therefore should be taken with the approach to maximize resources at the lowest possible cost to ensure an exceeded level of customer service.
**General Duties**
- Schedule and plan all service requirements on a daily basis, ensuring a productive route/service zone is created for each technician.
- Ensure each route is regularly reviewed to ensure capacity, location, and sequence are the best fit.
- Ensuring all Service Technicians' visits are loaded within set time frames every day.
- Respond to customers/builders' inquiries/complaints on service and where required arrange necessary non-standard service calls.
- Provide ongoing reports such as customer service history, specific technician productivity and customer retention.
- Call customers/builders to validate requirements for confirmation of visit.
- Check the planning grid for impact against other confirmed visits

**Experience Required**
- Experience in the logistics environment and route planning productivity
- Proven ability to manage all phone conversations, in a fast pace KPI monitored environment
- Exceptional typing and verbal communication skills with the ability to communicate on all levels
- Previous experience in a telephone-based support role or call center is desirable but not essential
- Proficient in Microsoft suite and web-based programs.

As part of the pre-employment checks process, you will be required to complete a medical (including drug and alcohol test), reference checks, and a police check.

**Benefits of being part of the Rentokil Initial team**:

- Working for the world’s largest pest control company
- Mobile phone
- Employee cash incentive programs & bonuses
- Comprehensive induction and training
- Access to employee assistance program, for you and your family
- Ongoing learning and development
- Career Progression, many of our employees have expanded into other roles across the company

**...And More**:
**_ The safety and wellbeing of our colleagues, our customers and our communities are priorities for us, and given that most of our roles are customer-facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19._**

**ABOUT THE COMPANY**

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you are looking for a diverse and exciting role with the opportunity to advance your career, then this is the role for you - APPLY NOW

  • Service Planner

    2 weeks ago

    Sydney, Australia Rentokil Initial Full time

    Rentokil is looking for an organised **Service Planner**with strong administrative and communication skills to join the hygiene team in Sydney on a full-time basis. **At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a...

  • Demand Planner

    7 days ago

    Sydney, Australia PERSOLKELLY Full time

    Our client is seeking a Demand Planner to join their organisation based in Toongabbie on a 12-month fixed term contract. Our client is seeking a Demand Planner to join their organisation based in Toongabbie on a 12-month fixed term contract. This role sits within a busy supply chain team who pride themselves on their strong company culture and their high...

  • Service Planner

    2 weeks ago

    Sydney, New South Wales, Australia Rentokil Initial Full time $60,000 - $90,000 per year

    Rentokil is looking for an organised Service Planner with strong administrative and communication skills to join the Hygiene team in Sydney on a full-time basis.At Rentokil Initial, we are proud to be the global expert in pest control, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion...

  • Assessment Planner

    2 weeks ago

    Sydney, New South Wales, Australia Inner West Council Full time $86,000 - $99,000 per year

    About Inner West CouncilInner West Council (IWC) is among Sydney's larger local metropolitan local government councils looking after a community of 201,000 people living in some of the inner city's most vibrant, creative, liveable, and diverse suburbs. As we continue to deliver quality, innovative, and inclusive programs and services, we invite you to join...

  • Maintenance Planner

    5 days ago

    Sydney, Australia UGL Limited Full time

    UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live. Our capabilities extend across a broad range of services and whole-of-life solutions for diverse industries, utilising world leading, sustainable and innovative technologies. - We partner with some of the...

  • Financial Planner

    2 weeks ago

    Sydney, Australia NobleOak Full time

    **Closing Date**: 18/10/2024 **Job Type**: Contract **Location**: Sydney office **Job Category**: Shared Services NobleOak is a high growth challenger brand that puts the client at the centre of our business. Are you an experienced financial planner looking for a flexible paid-per-hour opportunity? Join our team in Sydney for a specialised role! **Job...

  • Market Demand Planner

    2 weeks ago

    Sydney, Australia Energizer Full time

    The Market Demand Planner shares the responsibility with sub-region Demand Planner for the total market forecasts within the respective markets -Standard and promotional forecast **in collaboration with Sub region Planner and Area Demand Planner. **The responsibility to develop and maintain statistical forecasts in SAP-IBP will lie with the area team, but...

  • Financial Planner

    1 week ago

    Sydney, Australia NobleOak Full time

    **Closing Date**: 06/06/2025 **Job Type**: Contract **Location**: Sydney office **Job Category**: Product & Underwriting NobleOak is a high growth challenger brand that puts the client at the centre of our business. Are you an experienced financial planner looking for a full-time opportunity? Join our team in Sydney for a specialised role! **Job...

  • Production Planner

    2 weeks ago

    Sydney, Australia Engage Talent Pty Ltd Full time

    **The Company** Our client is a global FMCG with a leading presence in the Australian market due to an excellent reputation built on quality products, operational excellence, and first-class customer service. Due to a recent acquisition and a number of new lines going live, they are looking for an experienced Production Planner to join the National Supply...

  • Maintenance Planner

    1 week ago

    Sydney, Australia D4C Full time

    Sydney Water have partnered with Delivering 4 Customers (D4C) to deliver; design, construct, maintenance and facilities management services as part of the P4S program in Sydney Water's Southern Region of Sydney. D4C is a consortium comprising of John Holland, Service Stream and WSP. We will provide long term employment opportunities to diversify the skills...