Practice Lead, Design

**Practice Lead, Design
- Exciting newly created thought leadership role
- Hybrid working environment
- Opportunity to shape and drive a market leading design practice into the future.

**What you’ll do
Reporting to the GM, Practices, the Practice Lead, Design will be responsible for identifying and building future capabilities for Design from both a business and people perspective to foster innovation and champion, guide, improve and scale the craft. Working with our Domain and Chapter Leaders in an Agile environment, this role will identify and develop the required capabilities and skills for team members within the Practice or capability area. Foster and mature a market-leading practice and culture, as a centre of excellence, designed to enable the best possible experiences for our team members in W-Digital.
- Lead a community of team members across Design (UX, UI, Digital, Service and Product Design), through communities of practice, who are responsible for delivering a global, best-in-class digital customer experience
- Provide global thought-leadership on the assigned capability, partnering with Domain and Business Unit leaders to deliver on our strategic goals
- Creation, communication and advocacy of a Practice roadmap with clear OKRs which enables standards, frameworks, tools and best practice ways of working.
- Identify strategic opportunities for greater consistency of processes, standards, and tools across Domains and Practices
- Manage the relationships of key external partners and software providers in line with the UX and UI Practice budget
- Assist with recruitment and development of high performing team members in partnership with Domain and delivery leadership teams as well as mentor and coach team members within the relevant field of practice.

**What you’ll bring
You will have a demonstrable record of progression throughout your career, having worked in roles of similar complexity, ideally within the retail or complex services or product sector. You will have experience working within a matrixed/Agile organisation having had success in building and fostering relationships across and down into the business. You will have deep resource management experience, a background in technology, strong communication skills and the ability to prioritise and problem solve. As a trusted advisor, you have the ability to influence an organisation with a good appreciation of commercial and strategic context.

**In addition you will have:
- 5+ years experience in developing people for medium / large size teams
- Deep craft expertise in Design (UX, UI, Digital, Service and Product Design)
- Successful track record in delivering complex programs and/or transformations
- Strong communication, presentation and facilitation skills
- Exceptional stakeholder management skills, ability to build rapport and networks
- Energetic, confident and charismatic leader with the ability to inspire teams

**What you’ll experience
**Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

- A progressive and flexible ‘work from anywhere’ policy that gives you more control over your work, life and wellbeing
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
- As a leader in a crucial growth-focused role you will have regular exposure to our most senior business leaders in WooliesX and the broader Woolworths group and accumulate valuable experience to grow your career in surprising ways
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You