Retail Sales Assistant

1 week ago

Campbelltown, Australia ResMed Full time

Permanent Position/ Full-time

Monday - Friday with Rotating Saturdays

Located in Campbelltown

A step into the healthcare world - training is provided

**About ResMed**:
ResMed pioneers innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries.

**Let’s talk about the team**

The primary role of Retail Store Operations function is to own the day-to-day functioning of a retail location and providing a high quality, forward thinking client care and service. Key deliverables include client interactions, providing product information, managing and positively upholding our “Gold Standard” and business values. Function includes therapists and specialists who provide clients with professional and knowledgeable healthcare and customer service including screening, therapy product fitting, education & sales, ongoing therapy management etc. They are also work closely with sales team, build relationships with product Suppliers, Physicians, and other allied health professionals.

Are you interested in **making a difference to people’s lives**?

Do you want to use your **customer service and sales skills**for something good?

**Let’s talk about you**:
As a Retail Sales Assistant, you focus on helping people to achieve outcomes with their sleep health. Reporting into the Store Manager you will be a natural communicator with a pride and personal interest in what you do.

Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour - we’re a team, we help each other, and our customers are at the heart of what we do.

**Let’s talk about qualifications and experience**:

- Previous experience in a busy, multi-tasking retail role
- Ability to maintain **compassion and remain calm**under pressure
- A strong **customer service and sales focus**that is always looking for the best outcome for the individual.
- Administrative skills to document and process customer enquiries (product usage, purchases, etc)
- **Strong and adaptable communication skills**are a must
- An active listener with the ability to **find solutions**to customer concerns and issues
- To get us really excited, you will be driven to learn new skills and keen to secure a role, which offers exposure to an exciting industry that can offer an exciting new career.

**What’s in it for you?**

**Be recognized and rewarded for the value you bring**
- Competitive salary + sales incentive
- Leave entitlement for permanent employees - Pre-purchased Leave scheme, 20 weeks paid Parental Leave, 2 days paid Volunteer leave
- Health and Wellness - Employee Assistance Program, Private Health Fund Corporate discount, access to best doctors, annual flu vaccine
- Insurance - Death/Total & Permanent Disablement (within superannuation), Income Protection Insurance
- Other Benefits - Family and Friends discount on ResMed products, Educational assistance, Novated Car Lease, Tech products discount through ResMed partners

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