Product Owner

6 days ago

Canberra, Australia Halcyon Knights - LogicMelon Full time

Canberra | Gov Modernisation Program
- 12 month contract + extension
- Design ServiceNow implementation

Our client is a government agency seeking a **Product Owner** to support the delivery of a modernisation program.

You'll work alongside stakeholders and SMEs to coordinate design with the vendor and delivery teams, and work with Project Managers to support the individual business area requirements of **ServiceNow**, ensuring it is a viable solution for implementation.

**What your day will look like**:

- Build and maintain relationships with internal and external stakeholders
- Understand and anticipate business needs and translate them into product requirements.
- Collaborate with stakeholders to design the solution components in accordance with scope and associated parameters, ensuring the design is user centric and fit for purpose from product development to release.
- Maintain a strategic lens across the entire program of work to streamline the end user experience across integration points.
- Monitor, evaluate and report on progress and identify risks and solutions for mitigation as required.
- Uplift capability through training, knowledge and awareness activites around the ServiceNow platform.
- Develop, prioritise and implement the backlogs of work that align to the strategic direction of the project.

**Skills required**:

- Significant experience in **product development** **and/or as a Business Analyst.**:

- Experience designing and or implementing modules of ServiceNow in a large organisation.
- Exceptional communication skills with the ability to clearly explain complex concepts and arguments to a variety of audiences.
- Proven ability to harness information, exercise sound judgement and make recommendations under pressure.

**_ Desirable_**
- Designing ServiceNow implementations in a Australian Government (federal or state) organisation
- Designing technical program level activities with ServiceNow partners in a collaborative agile delivery approach
- Experience as Technical lead in large ServiceNow platform implementations
- Certification in Servicenow design or implementation eg Application Specialist, Architect, implementor or System Administrator

**Eligibility**:

- Applicants will be required to obtain a Police Check
- Must be Australian citizens - able to obtain and maintain **Baseline** Clearance.

**Work From Home Policy**:

- For more information contact Erin on 0448 172 865 or Divya on 02 6201 0100.

96397

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