Mercedes-benz Brisbane

2 days ago

Newstead, Australia LSH Auto Australia Full time

**Front of House Receptionist | Mercedes-Benz Brisbane**

We are seeking a driven & hardworking can-do attitude Front of House Receptionist to join our team - Our Front of House plays a critical role in ensuring our customers experience an overall luxury brand experience during their visit.

You will be supported by another Receptionist, while you meet and greet clients, manage a busy switchboard and perform ad-hoc administrative tasks to support other departments.

**About you**:

- Experience in a dynamic & fast-paced customer service environment
- Excellent customer service and the ability to handle a variety of questions
- Strong organisational skills and willingness to follow processes and procedures
- The ability to respond and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
- Ability and willingness to work autonomously and as part of a team
- Available to work Saturdays with one rostered day off during the week

**Key Responsibilities**
- Efficiently handle incoming phone calls, directing inquiries as appropriate and ensuring excellent customer service at all times
- Assisting and supporting customers in the dealership, ensuring they are attended to and have an exceptional experience,
- Ensuring relevant areas are kept clean and tidy and presented to an impeccable standard
- Working as part of a team to ensure coverage across the building
- Ensure adherence to company policy and maintain confidentiality of sensitive information.

**What is on offer?**
- Full-time or Part-time opportunity
- Fun & exciting working environment
- Maternity/Paternity Leave
- Training and Ongoing Support

**About LSH Auto Australia**:
LSH Auto Australia is the leading authorised Mercedes-Benz retail group in Australia and the exclusive sole retailer for smart automobiles. The Group operates in the capital cities of Sydney, Melbourne, and Brisbane. We are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 340 premium retail outlets across over 120 cities worldwide.

Successful applicants will be contacted by our Hr team within the next 2-3 days.

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