Warranty Administrator
5 days ago
Warranty Administrator | Mercedes-Benz Brisbane
Working within and supporting the Service Department, the Warranty Administrator will be responsible for maintaining the warranty function of the dealership.
Competitive Salary + Commissions + Super
About the role:
- Process warranty claims as per manufacturer guidelines and timelines
- Effectively explain information in relation to services carried out
- Preparation of weekly and monthly analysis reports advising potential issues
- Conduct warranty compliance audits as well as ad hoc reports
- Monitor expenditure in relation to warranty and goodwill claims
- Ensuring a high level of warranty operations and compliance
- Liaising with Mercedes-Benz Australia regarding payment, claims and recoveries
About you:
- Strong organisational skills / follow processes and procedures
- Competency with IT systems
- Excellent attention to detail / meticulous
- Calm and efficient / maintain high work standards and accuracy
- Strong relationship-building ability
- Excellent customer service standards
- Experience or knowledge of warranty and recall processes
- 2+ years Mercedes-Benz experience or similar desirable (but not essential)
What is on offer:
- Competitive salary + Commissions + Super
- Reward & Recognition program
- Comprehensive training
- Monday to Friday
- Fun & exciting working environment
- Maternity/Paternity Leave
About LSH Auto Australia:
LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia. Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world's largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.
Our HR team will contact successful applicants within the next 2-3 days.
