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Call or Contact Centre Operator

2 weeks ago

Newcastle, Australia Ashdown Consulting Full time

$32.16 p/h + super
- 2 Month Contract
- Newcastle / WFH

**Call Centre Operator Newcastle | 2 Month Contract | $35.54 p/h Including Super**
- **$32.16 p/h + super**:

- **2 Month Contract**:

- **Newcastle / WFH**

**About the Company**

Gain valuable real life experience working with a large NSW government organisation as a Call Centre Operator. This role is based in Newcastle on a 2 month contract paying $32.16 p/h + super.

**About the Role**
- Work within a high volume, high pressure and constantly evolving contact centre environment. Adapt to
- Proven experience meeting KPIs
- Operate the contact centre telephony and other communication systems with accuracy and efficiency.
- Create a positive relationship in all telephone interactions.
- Efficiently assess and take ownership of customers' needs.
- Deliver specialist assistance across multiple basic agencies and campaigns. Accept enquiries across multiple skill

**About You**
- 2-3 years previous customer service or call centre experience
- Excellent verbal and written communication skills
- Strong attention to detail
- Proficient in Microsoft office suite
- or 0420 542 671