Home Lending Specialist Glen Waverley Vic

2 weeks ago

Melbourne, Australia Bendigo & Adelaide Bank Full time

**It starts here. With Bendigo Bankand you.**

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

Your role as a Home Lending Specialist is to deliver an exceptional experience by working with customers to meet their end-to-end banking needs.

Whether you’re guiding first home buyers create a plan to purchase, or supporting a seasoned investor, you’ll play an integral part of helping our customers through the lending journey and driving growth.

In this dynamic and high-impact role, you’ll make your mark by:

- Building a pipeline of lending leads. Keeping track of and nurturing these relationships throughout their buying journey using our CRM
- Guiding customers through the lending process, giving them peace of mind that we’re here to help them achieve their goals
- Leveraging your credit analysis expertise and understanding of customer needs ensuring positive lending outcomes for all and to future ready your customers for financial success
- Building strong, relationship-centric connections with the community, the branch, and Branch Manager to deliver effective lending outcomes for customers
- Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities
- Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better placewhile having some fun along the way

This is a **permanent, full-time** position located in **Glen Waverley**.

**What you’ll bring to the role**

To succeed in this role, you’ll consistently deliver exceptional customer service. We’d love you to have:

- Extensive experience in customer service or sales
- High level of understanding of lending products, policies and regulations
- An ability to build relationships and rapport with customers and colleagues quickly, assess their needs and a develop a holistic view of their situation
- Highly developed credit analysis skills
- An understanding of small business offerings
- Consumer lending experience - this is essential
- Fluency in Mandarin/Cantonese would be highly desirable

**So, why work with us?**
- **Want big impact that matters?** Here, you’ll know your work directly benefits the customers and communities we all serve.
- **Want to be more than just a number?** Join a team that truly values you - and that gets more and more diverse, every day.
- **Want career opportunity and flexibility?** You can achieve so much here, with flexible policies and a team that believes in you.

You’ll also get access to a great range of benefits, including:

- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
- Take your learning to the next level through our corporate university ‘BEN U’

**We’re making**_better_**, bigger. And we’ll get there with you.**

Screening and interviews may commence prior to closing date.

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