Business Traineeship

2 weeks ago

Minto, Australia My Gateway Full time

My Gateway has a fantastic opportunity available for Business Traineeship to join an appliance rental store based in Minto.
- Complete a free qualification and gain on the job training
- Minto location
- Bring your Customer Service experience

Minto NSWTrainee

**My Gateway **has a fantastic opportunity available to join 1st Choice Appliance Rentals based in Minto.

As part of the traineeship, you will complete a **Certificate III in Business (Customer Engagement).** This position would suit a mature minded applicant who is comfortable providing customer service over the phone and who is willing to learn.

**Duties include**:

- Answering high volume of inbound calls
- Creating new customer accounts
- Entering client information into database
- Document checking
- Preparing accounts for the processing team
- Communicating with clients when further documents are required using our templates
- Contacting customers and taking phone calls
- Making Sales
- Chasing up missed payments
- Customer service
- Make decisions about client accounts
- Strong attention to detail
- Confident
- Strong communication skills both verbal and written
- Experience in a high paced environment
- Ambition for career growth and eagerness to learn
- Good Phone Manner
- be able to handle difficult calls
- Great customer service skills would be a bonus, be able to deal with hostile customers (at times)

**What’s in it for you when you become a My Gateway trainee?**
- Access to our free, confidential counselling services.
- Weekly pay.
- Four weeks paid holiday leave each year.
- No training costs involved.
- Dedicated mentor to support you through your traineeship.

What are you waiting for? **APPLY NOW**

Please note, only suitable applicants will be contacted.

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