Guest Service Agent

4 days ago

Perth, Australia Marriott International, Inc Full time

**Job Number** 23092049

**Job Category** Rooms & Guest Services Operations

**Location** Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Services Agent in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.

Position Summary:

- Support your Guest Services team with general operational tasks
- Be an expert on the hotel and the surrounding area, have a sense of the local to exceed traveller expectations
- Assign rooms according to traveller requests and preferences whenever possible
- Handle general enquiries, and provide a friendly, genuine service with each traveller experience
- Assist with verifying and adjusting billing for travellers whilst following up with traveller questions and requests
- Build and strengthen relationships with existing and new travellers to enable future bookings

About You:

- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude

Our Benefits:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

  • Guest Service Agent

    2 days ago

    Perth, Western Australia Be Fremantle Full time $40,000 - $60,000 per year

    Guest Services Agent - Be.FremantleJoin our waterfront destination in the iconic Fremantle Fishing Boat HarbourAbout Us:Be.Fremantle offers premium waterfront accommodation with studio, one, two, and three-bedroom apartments where guests come to relax and recharge with stunning harbour views.The Role:We're seeking an enthusiastic Guest Services Agent to...

  • Guest Service Agent

    2 hours ago

    Perth, Western Australia Great Eastern Motor Lodge Full time

    **Great Eastern Motor Lodge****Guest Service Agent (Casual)**We are currently seeking a friendly and professional Guest Service Agent to join our busy front desk team at Great Eastern Motor Lodge team on a casual basis.The property is managed by leading Adelaide based management company 1834 Hotels. Great Eastern Motor Lodge boasts 198 rooms. There are a mix...

  • Guest Service Agent

    2 days ago

    Perth, Western Australia QT Hotels and Resorts Full time $40,000 - $60,000 per year

    Guest Service AgentWe are seeking a talented, vibrant and dynamic Guest Service Agent, that will bring individuality, creativity and passion into turning the ordinary into extraordinary. About EVTQT Hotels & Resorts is part of EVT, one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every...

  • Guest Service Agent

    4 days ago

    Perth, Australia Hill-Leffler Hotels & Resorts Full time

    Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service...

  • Guest Services Agent

    2 weeks ago

    Perth, Western Australia Buscojobs Full time

    Accor Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Guest Services Agent role at AccorMercure Perth is conveniently located in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. The hotel features 239 well-appointed rooms, a restaurant, cafe, bar, heated rooftop swimming pool,...

  • Guest Service Agent

    2 hours ago

    Perth, Western Australia Mercure Perth On Hay Full time

    Conveniently located by the beautiful Swan River in the heart of Perth CBD, **Mercure Perth on Hay **is looking for a Casual **Guest Service Agent** to join our team.We are seeking energetic and enthusiastic Guest Service Agents to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.What will you...

  • Guest Service Agent

    3 weeks ago

    Perth, Western Australia Mercure Hotels Full time

    Company DescriptionMercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.We are seeking a dynamic and dedicated...

  • Guest Service Agent

    40 minutes ago

    Perth, Western Australia Ihg Hotels & Resorts Full time

    Join to apply for theGuest Service Agent - PT - Holiday Inn West Perthrole atIHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests...

  • Guest Service Agent

    1 week ago

    Perth, Australia Holiday Inn Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. Whether our guests are traveling on business or for fun, enjoying a quick...

  • Guest Service Agent

    2 days ago

    Perth, Western Australia IHG Hotels & Resorts Full time $60,000 - $80,000 per year

    Guest Service Agent - PT - Holiday Inn West PerthHotel Brand: Holiday InnLocation: Australia, Western Australia, PerthHotel: West Perth (PERPW), 1309 Hay St, West Perth, 6005Job number: 147880First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions feel...