Casual Community and Customer Services Assistant

2 days ago

Singleton, Australia Singleton Council Full time

Job No**:SC2023000233**

Location**:Singleton**

**At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.**

As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community.

Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community.

Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient.

We’re committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel valued, supported, and empowered to thrive.

**ADD VALUE - THE ROLE**

We are looking for adaptable, customer-focused Casual Community and Customer Services Assistants with a commitment to quality customer service and sound administrative skills to support our front-line Customer Service staff in a variety of areas including the Library, Youth Venue, OOSH, Visitor Information and Customer Service.

You will be a flexible and adaptable person with proven interpersonal skills and the ability to work as part of team. You will be able to show initiative and demonstrate strong customer service focus. Demonstrated skill in conflict resolution is a must.

Previous experience in a public library environment, youth service, OOSH or local government customer service role is an advantage but not essential.

This position is offered on a **casual basis.** Remuneration package for this position is based on Grade 5 of Council's Salary System Protocol which equates to an hourly rate between **$42.45 to $47.75 per hour including casual loading**, plus superannuation.

**BE VALUED - THE REWARD**

**Your wellbeing benefits include**:

- Swell Program (Safe + Well at Singleton Council)
- Health + Wellbeing Leave
- Fitness Passport
- Employee Assistance Program (EAP)
- Annual Flu Vaccinations + Skin Checks

**Your development benefits include**:

- Training Courses + Professional Development
- Education Assistance
- Leadership Development Program
- Emerging Leaders Program
- 'Grow our Own' Program

**Your reward + recognition benefits include**:

- ESSPecialist Program Awards
- Service Awards
- Be Valued Recognition Program

**WANT TO KNOW MORE?**

**INTERESTED?**:
For a confidential conversation about this exciting opportunity contact **Maddison Gardner, Community Services Support Officer** on **02 6578 7242.**

To be eligible for this role you MUST have the Right to Work in Australia.

**APPLICATIONS CLOSE**THURSDAY 28 AUGUST 2025.

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