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Retail Sales Assistant

2 weeks ago

Canberra, Australia M.J. Bale Full time

**Introduction**:
M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
**Description**:
The Retail Sales Assistant / Visual Merchandiser at M.J. Bale plays a key role in delivering an exceptional customer experience and driving sales through effective visual merchandising. This dynamic position requires a balance of customer service, product knowledge, and creative flair to enhance the overall retail environment.
**Key responsibilities include**:

- Assisting customers with their inquiries, providing product information, and offering personalized styling advice to create a memorable shopping experience.
- Maintaining the visual presentation standards of the store by implementing captivating displays that showcase the brand's products and reflect current trends.
- Contributing to inventory management by monitoring stock levels, conducting regular stocktakes, and ensuring accurate product availability on the shop floor.
- Collaborating with the store management team to achieve sales targets and contribute innovative ideas for promotions and events to drive foot traffic and increase sales.
- Participating in regular training sessions to stay updated on product knowledge, sales techniques, and visual merchandising best practices.
- Ensuring adherence to company policies and procedures while upholding a professional image at all times.

Skills and Experience
- Excellent customer service and communication skills
- Strong visual merchandising abilities
- Ability to work effectively in a team environment
- Attention to detail and good organizational skills
- Knowledge of fashion trends and understanding of the retail industry
- Proficiency in using POS systems and other retail software
- Flexibility to work in a fast-paced retail environment
- Creativity and ability to think innovatively for visual merchandising displays
- Prior experience in retail sales or visual merchandising roles is preferred
- Demonstrated success in meeting sales targets and KPIs
- Experience with inventory management and stock control processes
- Familiarity with creating visually appealing product displays that drive sales