Service Scheduler/planner

2 days ago

Adelaide Region SA, Australia Rentokil Initial Full time

Rentokil Initial are looking for an enthusiastic **Service Scheduler/Planner** to join our team in the **Adelaide** branch on a **Permanent** full-time basis.

The purpose of the role is to plan, produce, manage and distribute effective service planning for our Pest Control business to meet the obligations with the customers and ensuring productive visits for the Technicians.

Planning directly influences the service delivery timelines and standards of the business and therefore should be taken with the approach to maximize resources at the lowest possible cost to ensure an exceeded level of customer service.

**Core responsibilities in the role include**:

- Schedule and plan all service requirements by contacting customers on a daily basis, ensuring a productive route/service zone is created for each technician. Call customers to validate requirement for confirmation of the visit.
- Ensure each route is regularly reviewed to capacity; location and sequence are the best fit.
- Ensuring all Service Technicians visits are loaded within set time frames every day.
- Respond to customers/builders enquiries/complaints on service and where required arrange necessary non-standard service calls.
- Provide ongoing reports such as customer service history, specific technician productivity and customer retention.
- Call customers/builder to validate requirements for confirmation of visit.
- Check planning grid for impact against other confirmed visits
- Experience in the logistics environment and on field resource scheduling
- Proven ability to manage all phone conversations, in a fast pace KPI driven environment
- Exceptional typing and verbal communication skills with ability to communicate on all levels
- Previous experience in telephone based support role or call centre is desirable
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multitasking.
- Proven problem-solving skills.
- Ability to work in a team environment to support fellow colleagues.
- Professional, reliable and punctual.
- Accurately enter data into systems.

**_The safety and wellbeing of our colleagues, our customers and our communities are priorities for us, and given that most of our roles are customer facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19._**

**What is on offer**:

- Competitive salary.
- A friendly, supportive environment where you can enjoy going to work each day.
- Access to staff benefits and discount program with major retailers and stores.
- Comprehensive training via company’s in-house programs.
- Access to ample on-site car parking.

  • Scheduler and Planner

    1 week ago

    Adelaide Region SA, Australia Downer Group Full time

    We are seeking an experienced **Planner & Scheduler** to support our operations within our Integrated Gas Business The **Planner/Scheduler** will prepare schedules for maintenance and capital works projects, ensuring the required capabilities are attainable within timeframe and monitor and maintain project schedules. They shall ensure milestones are met and...

  • Service Planner

    2 weeks ago

    Adelaide Region SA, Australia Konecranes Full time

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: On-site**Service Planner**: **Other location details**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their...

  • Planner/Scheduler

    2 weeks ago

    Adelaide, South Australia Epic Energy Full time $80,000 - $120,000 per year

    About UsEpic Energy is one of Australia's leading energy infrastructure companies.  We own and operate a diverse range of energy infrastructure, including a renewable energy portfolio of wind, solar and batteries, and over 1,300 kilometres of gas transmission pipelines.With such a strong operating platform, Epic Energy is committed to safe and reliable...

  • Service Scheduler/planner

    2 days ago

    Adelaide CBD, Australia Rentokil Initial Full time

    Rentokil Initial are looking for an enthusiastic Service Scheduler/Planner to join our team in the Adelaide branch on a Permanent full-time basis. The purpose of the role is to plan, produce, manage and distribute effective service planning for our Pest Control business to meet the obligations with the customers and ensuring productive visits for the...

  • Production Planner

    1 week ago

    Adelaide Region SA, Australia PERSOLKELLY Full time

    PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options. PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options. **PERSOLKELLY brings together the legacy and experience of four...

  • Scheduler/Planner

    2 weeks ago

    Adelaide, Australia ClearCompany Full time

    We think outside the box by redefining recruitment. Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond. Synergie is seeking a Scheduler/Planner for a Waste Management industry located in Santos Cooper Basin – Moomba Tenure: 6-Month Contract – Temp to...

  • Planner/scheduler - Mining, Infrastructure and

    4 days ago

    Greater Adelaide SA, Australia WSP Australia Full time

    Flexible working hours and working from home arrangements - Fantastic Company benefits including extra holiday leave - Exceptional Career development and career opportunities Join our team of intelligent and collaborative Changemakers and make your mark on tomorrow! **Mining**: The mining industry has a pivotal role to play in the green transition, and...

  • Consultant - Project Scheduler

    1 week ago

    Adelaide Region SA, Australia QinetiQ Full time

    QinetiQ employs more than 8000 people in 51 locations around the world, offering our customers premier expertise in advice, services and creative technology-based products. QinetiQ Australia, part of the global QinetiQ group, provides technological and scientific expertise to help customers protect and advance their vital interests. As an innovative science...

  • Production Supply Planner

    4 days ago

    Adelaide Region SA, Australia Liebherr-Australia Pty. Ltd. Full time

    **About the role** Due to an internal promotion an exciting opportunity now exists for a Production Supply Planner to join our growing supply chain team. Reporting to the Supply Planning Supervisor, the Supply Planner is responsible for interpreting 12 month forecasts in order to deliver a tactical 4 - 8 week production plan. The Supply Planner will also...

  • Planner / Scheduler - Adelaide

    1 week ago

    Greater Adelaide SA, Australia Hatch Full time

    **Requisition ID**:96328 **Job Category**:Engineering **Location**:Adelaide, South Australia, Australia Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...