Centre Manager

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Centre Manager, you’ll be responsible for the overall management and day-to-day operations of a vibrant, retail precinct in South Yarra, 670 Chapel Street.

With a deep understanding of the asset and exemplary delivery of business plans, reporting, strategy execution and stakeholder engagement, you’ll be providing a high level of client satisfaction.
Work with the wider building management team, consisting of the Centre Manager, as well as an Administration Manager and Operations Manager.

**An Overview of the role**:
Provide leadership to the centre staff, as a senior representative of JLL and to ensure the proper Management of the centre.

Ensure delivery of the centre’s Business Plan objectives, and budget. To add value to the investment.

Operate the centre according to good retail property principles - looking to increase sales and foot-traffic to ultimately increase the return on investment to the owner.

Provide superior client service, for those clients allocated as your responsibility, and to ensure all staff reports provide the same service standards.

Strategically consider the tenancy mix of the asset and to attract retailers accordingly.

**Sounds like you? This is what we are looking for**:
Experience in managing a sub-regional retail asset

Proven ability to lead a team

Excellent customer relationship building skills

Exhibits strong stakeholder management skills to effectively engage and influence a diverse stakeholder base

Commercially astute, identifying opportunities which will drive income and overall centre performance

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforcePersonalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.