Learning Program Manager- 12 Months, Delivery Services Aces Learning

5 days ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

**DESCRIPTION**:
Transform Learning Experiences and Drive Organizational Excellence in Delivery Services

Imagine being the catalyst for learning and development that propels an entire operations team forward. As our Learning Program Manager, you'll design transformative training strategies that not only meet business objectives but set new industry standards for employee growth and performance.

A Day in the Life
Your day will be a dynamic blend of strategic planning, collaborative problem-solving, and innovative learning design. You'll craft comprehensive training programs, engage with cross-functional teams, and create learning experiences that empower our delivery services professionals to excel.

About the Team
We are a passionate group dedicated to continuous improvement and organizational development. Our team believes in creating learning environments that foster growth, innovation, and exceptional performance across all levels of the organization.

This role is 12 months contract

Key job responsibilities
Design and Implement Strategic Learning Initiatives: Develop comprehensive training programs that support employee development and business objectives

Manage Change and Communication: Lead programmatic changes from conception to implementation, ensuring smooth transitions and stakeholder alignment

Drive Continuous Improvement: Analyze training data, track skill progression, and recommend innovative learning strategies

Collaborate Across Teams: Work closely with managers and teams to standardize training methodologies and best practices

Create Impactful Learning Content: Develop multi-media instructional materials that engage and educate our workforce

**BASIC QUALIFICATIONS**:
Bachelor's degree from an accredited university

Proven experience in program and project management

Strong expertise in instructional design and training strategy development

Proficiency in data analysis and visualization
Experience managing remote teams and online support

**PREFERRED QUALIFICATIONS**:
Advanced degree in organizational development or related field

Knowledge of adult learning theory and human performance improvement

Technical skills in Unix, SQL, and database administration

Experience with Lean Manufacturing concepts

Demonstrated ability to develop high-performing teams

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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