Customer Service Delivery Driver

3 days ago

Wollongong, Australia J.CO Logistics Full time

**HIRING IS DONE ON A FIRST IN BEST DRESSED BASIS***

J.CO Logistics is a business dedicated to providing exceptional service and ensuring that customers receive their groceries efficiently and on time, while upholding high standards through one of Australia's largest supermarket chains.

We are seeking reliable and motivated Delivery Drivers to join our team. As a Delivery Driver with J.CO Logistics you will be responsible for the safe and timely delivery of customer orders from our stores to their homes. We pride ourselves on fostering a supportive work environment and offer flexible working patterns to our drivers. Your role is critical in ensuring customer satisfaction and maintaining the high standards our service partner requires.

**Key Responsibilities**:

- **Delivery**: Safely transport and deliver a variety of goods to customers’ homes in a timely and efficient manner.
- **Customer Service**: Provide exceptional customer service by communicating effectively with customers, addressing their inquiries, and resolving any delivery issues.
- **Vehicle Maintenance**: Ensure that delivery vehicles are kept clean, maintained, and in good working order. Report any vehicle issues to the management team.
- **Route Adherence**: Plan and follow the route to ensure timely deliveries, using navigation tools consistently.
- **Order Handling**: Accurately load and unload goods, verify delivery contents against orders, and handle items with care to prevent damage.
- **Compliance**: Adhere to all traffic laws, company policies, and safety regulations while on duty. **Punctuality is a strong focus.**

**Requirements**:

- **Valid Driver’s License**: Possess a Full Australians Drivers license.
- **Local Residency**: Must be a resident of the Illawarra region.
- **Clean Criminal Record**: Must have a clear criminal background check.
- **Clean Driving Record**: Demonstrated history of safe driving with no consistent driving offences.
- **Experience**: Previous experience in delivery driving or a similar role is preferred but not mandatory.
- **Customer Service Skills**: Strong interpersonal and communication skills with a customer-focused approach.
- **Organizational Skills**: Ability to manage time effectively, handle multiple deliveries, and solve problems efficiently, with a strong emphasis on punctuality.
- **Physical Fitness**: Capable of lifting and carrying packages of varying sizes and weights.
- **Tech Savvy**: Familiarity with navigation systems and basic technology used in delivery operations.

Join J.CO Logistics and be a part of a dedicated team that is committed to delivering quality service to our customers. We look forward to hearing from you

**Job Type**: Casual

Pay: $30.73 - $55.62 per hour

Expected hours: No less than 25 per week

Schedule:

- Afternoon shift
- Morning shift

Application Question(s):

- Are you a local to the Illawarra Region?
- How many hours a week are you seeking?
- Do you have a clean driving record?
- Do you have any criminal offences?
- Are you willing to work morning shifts?
- Are you willing to work afternoon shifts?
- Do you have personal transportation
- Are you physically fit?
- Are you seeking a job long term?
- Are you able to start immediately?
- Do you have a VISA?

Licence/Certification:

- Full Driver Licence (NSW Only) (required)

Work Location: In person

Expected Start Date: 28/10/2024

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