Customer Service Officer- Specialist Clinics 1

2 days ago

Melbourne, Australia The Royal Children's Hospital Full time

Location: Melbourne | Parkville

Job type: Full Time - Fixed Term

Organisation: The Royal Children's Hospital

**Salary**: $58,000 - $63,000

Occupation: Administration/Secretarial

Reference: 12405

**About the Role**:
These 3 full time positions within the Specialist Clinics department/ward are front line customer service positions involving a high level of interaction with patients and their families. You will also be responsible for a broad range of administrative duties including the scheduling of appointments.

Multiple full time roles available:

- 3x 3 month positions from Oct 24-Jan 25

**What You’ll Achieve**:

- Excellence in customer service.
- Knowledge of Specialist Clinics booking practices
- Skills in the use of our electronic medical record

Classification for this position with range from A010- A012 (Full time base salary $58,442 to $63,996 per annum, plus superannuation).

**Your Skills and Experience**:

- Previous work in a busy front line customer service-based role.
- Ability to communicate in multiple languages or AUSLAN (Australian sign language)

If this sounds like you, click **here** to view the position description.

**About The Department**:
Specialist Clinics operates the outpatient service, for all medical and surgical departments of the hospital. Seeing over 1200 patients per day we are one of the busiest outpatient services in Victoria.

**What We Offer**:

- Salary Packaging - Increase your take home pay
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
- Parkville location and close to public transport

**Other Requirements**:

- Current National Criminal Record Check, or willing to obtain
- Valid Working with Children Check

**Application process**:
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description

For more information about this position please contact** Mica Schneider 9345 5326

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