Family Violence Crisis Specialist

**Introduction**:
Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.
Our vision is safety, support and respect for all victim-survivors of domestic and family violence.
Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.
The Family Violence Crisis Specialist - Intake and Assessment will work as part of the Victorian state-wide Family Violence service, providing a specialist first response to victim-survivors seeking safety from family violence. The FVCS role provides telephone-based family violence crisis intervention to clients who are at serious risk of harm due to family violence.
**Please note**:

- Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.

**Description**:
**PAY LEVEL**: SCHADS Level 5 - pay point 1 ($49.28/hr)
**CONTRACT TYPE**: Permanent, Part Time, (0.6 FTE or 0.8 FTE)
**NUMBER OF PLACES**: 4
KEY RESPONSIBILITIES
Service Delivery
Provision of information, advice, and consultation, and where appropriate referral for victim survivors, their family members or service providers.
Provision of telephone-based family violence crisis intervention to clients who are at serious risk of harm due to family violence
Assess and respond to family violence risk within the MARAM service delivery framework to support the safety of victim survivors
Contribute to project and other activities designed to improve the statewide family violence crisis response service
The role requires that services delivered are of high quality, and in line with the Code of Practice for Specialist Family Violence Services and the Multi-Agency Risk Assessment and Management (MARAM) Framework
Team Support
Participates in team activities, attend staff meetings when scheduled, and demonstrate a supportive approach to colleagues which contributes to the overall team effectiveness
Professional Development and Continuous Improvement
Maintain and develop theoretical knowledge and practice wisdom in (family/domestic violence, feminist theory, intersectional and trauma informed practice) and meet core values and behaviors of Safe Steps
Demonstrate a commitment to reflective practice, professional debriefing, and supervision
Occupational Health and Safety
Meet Occupational Health & Safety obligations in line with Safe Steps Policy and Procedures as well as relevant legislation
Other
Perform other duties consistent with the position where required and/or requested by management from time to time.
Complete mandatory and other training as required.
Adhere to all organisational policies and procedures, including all workplace health and safety measures.
**Skills and Experiences**:
KEY SELECTION CRITERIA - Essential
Bachelor of Social Work or an equivalent qualification, or a willingness to work towards an equivalent qualification
Demonstrated experience within the specialist family violence sector or working with those who have been impacted by domestic, family and sexual violence (telephone counselling advantageous)
Understanding of the specialist family violence sector in Victoria
Understanding of feminist theory and contemporary family violence practice including the gendered nature of violence, social justice principles, crisis intervention and working with trauma.
Understanding of state-based legislation as it pertains to family violence, privacy and child protection legislation relevant to service delivery
Demonstrated ability to work in a challenging and demanding environment, including working within agreed timeline parameters
Well-developed oral and written communication skills including ability to communicate effectively with a diverse range of cultural and social groups
Ability to remain calm under pressure, with a flexible and positive approach
High level of resilience and self-care practices in place
Willingness to commit to the living expression of Safe Steps values; integrity, diversity and empowerment
Right to work in Australia
Willingness to commit to the living expression of Safe Steps values; Integrity, Diversity and Empowerment.
A current Working With Children Check
Willingness to undergo a National Police Check
IMPORTANT INFORMATION
While Safe Steps reserves the right to exercise an Equal Opportunity Exemption in certain circumstances (H135/2022), Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.
This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Comprehensive (T