Patient Liaison Officer

3 days ago

Waratah, Australia Calvary Full time

528107 Patient Liaison Officer
Day Treatment Centre
Calvary Mater Newcastle
Permanent Part-Time
Permanent Part-Time 48 hours per fortnight
**Salary Classification**: Administration Officer Level 3 Year 1-2.
**Remuneration**: $33.30 - $34.33 per hour + superannuation + annual leave loading + salary packaging options
**THE ROLE**:
The Patient Liaison Officer is a valued member of Calvary Mater Newcastle (CMN). As a Patient Liaison Officer you will be responsible for providing administrative support to the Day Centre treatment team under the direction of the Nursing Unit Manager.
**DUTIES**:
Perform administration functions relevant to the department.
Schedule Cancer Treatment appointments according to patient’s treatment plans and ensuring accuracy.
Meet and greet staff, patients and visitors using a friendly and professional manner.
Communicate important issues arising.
Assist clinical staff with administrative matters.
General administration duties as required.
Learn more about our community and services here
**ABOUT YOU**:
Advanced Customer Service skills, including frontline/reception duties with demonstrated communication, organisation and interpersonal skills.
Demonstrated experience and a high level of computer literacy in a windows environment.
Demonstrated ability to prioritise and process a high volume work load, whilst maintaining strict confidentiality.
Demonstrated ability to work both independently and effectively as a member of a multidisciplinary team.
Demonstrated commitment to customer service and quality improvement.
Working knowledge of medical terminology
WHY JOIN US?
CMN is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to CMN on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information. Working at CMN gives you access to a great range of benefits:
Fitness Passport.
Gender Neutral parental leave
Annual Leave Loading at 17.5 %
Superannuation contributions at 11.5%
ADO's each month (for full-time employees)
Novated leasing available for eligible employees
4 weeks annual leave (pro-rata for part-time employees)
Employee Assistance Program (EAP) for staff and family members
Generous Salary packaging options that reduce your taxable income and increase your take-home pay
WHY NEWCASTLE, NSW?
Newcastle is a thriving city surrounded by magnificent natural scenery. Cosmopolitan and compact, we enjoy all the benefits of a global smart city including world class services and facilities, top-tier education and employment opportunities, all with an average commute time of 15 minutes. Discover inspirational living in a vibrant city that will inspire and delight. Visit Imagine Newcastle, here
HOW DO YOU APPLY?
Create a profile in our Calvary People Platform (if you are not an existing user)
Attach a current resume.
Provide a written response to four (4) selection criteria.
Cover letters are optional (1-2 pages max.)
**Please note the following**:
You will be required to provide evidence of immunisation as required for your role.

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