Investigative Authority

**Role**: Investigative Authority - QLD
**Location**: Brisbane - QLD
**Employment Type**: Permanent - Full time
At Goodstart, we're not just Australia's largest provider of early learning and care - we're a passionate community of 15,000 team members across more than 660 centres, dedicated to nurturing over 60,000 children every day. As a not-for-profit social enterprise, our mission is to improve the lives of Australia's children and their families.
Reporting to Head of People, The Investigative Authority position acts as the point of contact for allegations into a range of workplace matters pertaining to Child Harm. As part of the wider People and Culture team the role ensures procedural fairness in following our investigations policy that delivers well-reasoned outcomes.
Responsible for providing advice, guidance and support by connecting Goodstarters and leaders to the tools and resources required to make informed decisions. You will play a pivotal role in managing and supporting the child safe panel where matters are discussed and determined for outcomes.
**Your Impact**:
Manage the assessment process at an organisational level
Manage the case management aspects of the Safeguarding panel
Present issues, identify solutions and recommendations for the Safeguarding panel
Build the knowledge and capacity of staff to prevent, identify and mitigate risks for any allegations or suspicions using the look, do, tell framework
Ensure case management and specialist support is provided for all major incidents in relation to allegations or suspicions
Provide oversight for allegations and investigations, and risk assessments in relation to reportable conduct
Provide pragmatic, risk conscious and uncomplicated advice that keeps our business moving at pace
Use our current case management system to maintain records and keep track of all matters
**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
**You’ll bring to the table**:
Valid Working with Children check
Tertiary qualifications in Human Resources, ECEC or equivalent experience is highly desired
Demonstrated customer service mindset that keeps the customer at the center of what you do
Systems and technology savvy - learn to use our case management system and operate in a teams tech environment
Highly efficient with high levels of accuracy and attention to detail
Experience working in a fast paced and high-volume environment
Understanding and previous experience in managing people processes
Demonstrated written and verbal communication skills with the ability to adjust style to meet audience requirements
How to apply
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
**Posting Notes**: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time