Retail Security Supervisor

1 week ago

Sydney, Australia Fortitude protective services Full time

**Retail Security Supervisor - CBD Location (Mon-Fri, Day Shifts)**
**Company: Fortitude Protective Services**
**Location: Sydney CBD, NSW**
**Job Type: Full-Time | Monday - Friday | 07:00 - 16:00**

Fortitude Protective Services is seeking an experienced and highly motivated **Retail Security Supervisor** to join our team in the heart of Sydney’s CBD. This is a full-time role with **daytime hours only**—perfect for a seasoned professional looking for stability and a dynamic work environment.

**About the Role**:
As the **Retail Security Supervisor**, you will lead by example, ensuring a safe, secure, and welcoming environment for staff, customers, and stakeholders. You will be responsible for supervising on-site security operations, maintaining strong communication with retail management, and supporting your team to deliver exceptional service.

**Key Responsibilities**:

- Supervise and support a team of security officers in a high-traffic retail setting
- Act as the primary point of contact for client and management communication
- Monitor site operations to ensure compliance with security protocols
- Respond to incidents professionally and efficiently
- Conduct regular patrols and ensure presence is visible and reassuring
- Provide clear incident reporting and daily activity logs
- Mentor and guide security personnel to uphold company standards

**Requirements**:

- **Proven experience as a Security Supervisor in a retail environment** (minimum 2 years preferred)
- **Strong communication and leadership skills**:

- Current **NSW Security Licence**:

- Current **First Aid Certificate**:

- Professional presentation and a proactive attitude
- Must be reliable, punctual, and committed to high standards of service

**What We Offer**:

- Consistent **Monday to Friday roster (07:00-16:00)** - enjoy your evenings and weekends
- Supportive management and a professional working environment
- Opportunity to be part of a respected and growing company in the security industry

Pay: $30.00 - $40.00 per hour

Expected hours: 45 per week

Work Authorisation:

- Australia (preferred)

Work Location: In person

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