Digital Adviser

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Jobs, Skills, Industry and Regions

**Salary**: $95,102 - $107,905

Occupation: IT and Telecommunications

Reference: VG/101138A

The Department of Jobs, Skills, Industry and Regions is focused on growing Victoria’s prosperity, building the productive capacity of our economy and increasing participation - by creating more opportunities for people through skills and jobs; helping businesses and industries to thrive; and building vibrant communities and regions. For more information, see the DJSIR Strategic Plan 2023-2027

Established on 1 January 2023, our work spans numerous portfolios, supporting departmental ministers and operating across metropolitan, regional and international offices. We oversee various public entities, including public corporations, regulatory authorities and specialist boards.

Our values are accountability, integrity and respect, and underpin everything we do.

**Digital Adviser**
- _Salary: $95,102 - $107,905 (Plus Superannuation)_
- _Fixed term role: until 30 June 2025_
- _Usual hours of work: Full time (flexibility may be available)_
- _Usual work location: 121 Exhibition Street, Melbourne (flexibility may be available)_

**The Role**

The responsibilities of the Digital Adviser will include, but are not limited to:

- Coordinate digital channels for Tourism and Events (websites, social media and eDMs), contributing to content curation and creation, reputation and issues management, strong governance and compliance with digital, brand and communications guidelines, as well as supporting digital channels in the wider portfolio.
- Work closely with the Digital Manager, business area, content owners and communications teams to coordinate content planning and digital strategies that meet business needs and performance objectives. Coordinate the proactive review of website content to ensure it remains useful, accurate and current.
- Proactively manage the resolution or escalation of technical issues and the development of new features, modules or sections for the website, including gathering and developing requirements, liaising with the technical team, conducting user acceptance testing and monitoring performance following implementation.

**The Team**

The position of Digital Adviser forms a part of the Strategic Communications branch. Strategic Communications actively promotes the Victorian Government's role in economic recovery and growth, ensuring it benefits all Victorians - by creating more jobs for more people, building thriving places and regions, and supporting inclusive communities. We do this by connecting with communities, business and industry and other stakeholders to build awareness, inform, educate and/or change behaviour as part of delivering the government's projects, initiatives and commitments.

***About You**
- Demonstrated experience in managing digital channels (websites, social media and eDMs) including the ability to set clearly defined objectives and priorities, plan and manage workload and schedules, reviewing, prioritising, and adjusting as required.
- Demonstrated experience in product ownership, including expertise in content strategy and content management, information architecture, user experience and interaction design, performance measurement/analytics, identifying and managing technical improvements, and compliance with digital standards and guidelines.
- Demonstrated analytical skills to review data from various sources, synthesise and interpret clear insights and recommendations; to identify and document technical issues and conduct testing; and to develop requirements for new features.
- _**Further Information**

The department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.

**How to Apply**

**Applications close at midnight on 28 June 2024.