Systems Management Librarian

2 weeks ago


Melbourne City Centre, Australia Department of Government Services Full time

**About us**
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

**About the role**
- the catalogue, digital object management, document delivery, reference query management, federated searching, authentication - OpenAthens (SSO and proxy) a system that facilitates authentication to third party subscription content; discovery (EDS) - a third party interface that aggregates content from the Integrated Library System (SirsiDynix) with subscription ejournal and ebook resources, and serials management. The LSP also includes the web interface for client interaction with library services and resources.

**About you**

To be considered for the role, you must be able to demonstrate:

- Tertiary qualifications in a relevant discipline with at least 4 years subsequent relevant experience in a Library environment, or an equivalent combination of relevant experience and/or education/training are essential.
- Demonstrated current experience and expertise in the management, delivery and implementation of library service platforms (such as SirsiDynix) including: service planning, project and financial management; ongoing maintenance programs and IT project implementation experience, underpinned by a sound knowledge of network operating systems and hosting environments; bibliographic and metadata standards, processes and workflows and well-developed technical skills including software programming, hand coding HTML/CSS, JavaScript, W3C compliance, WCAG2.0 AA specifications, Adobe Creative apps.
- Excellent interpersonal and consultation skills with a proven track record in developing and maintaining effective working relationships with managers, peers and stakeholders working cooperatively in a team environment; and demonstrated high-level written and verbal communication skills with the ability to present technical information to non-technical audiences and empower team members.
- Highly developed problem solving, research and analytical skills with an ability to provide sound, relevant and timely advice to clients and senior management on Library system issues including access and client authentication.
- Demonstrated recent experience customising web-based interfaces using HTML, XML and CSS, working with Web related programming/scripting using modern tools and languages, managing web-based search interfaces to improve relevance, reliability and speed

**Key accountabilities**
- Plan, coordinate, develop, configure and maintain the ongoing operations of the Victorian Government Library Service (VGLS) library service platform and other integrated systems as required for the efficient delivery of VGLS services. This includes facilitating integration with enterprise level and other VPS systems to ensure effective system processes, data management and access and discovery in relation to digital collections and resources.
- Provide system specific knowledge and support during procurement projects and ongoing contract management activities related to the library service platform and other integrated systems.
- Coordinate digital content on all library platforms in liaison with library teams and ACLS Engagement and Business Development Team, ensuring VGLS websites are delivered strategically and in line with web accessibility and DGS branding standards.
- Build and maintain constructive relationships with client departments, agencies, and key internal and external stakeholders to achieve and develop effective reporting, advice and service outcomes; including government technology providers and system vendors to plan and co-ordinate the development and the ongoing delivery of the library service platforms, adhering to timeframes and project budget constraints
- Plan and co-ordinate training for relevant library staff in all library systems and lead the development of a communications program to support library users.
- Use local and specialist knowledge to identify and communicate problems or emerging issues to the Senior Manager, VGLS. Exercise judgement in contributing to the solution of emerging issues to complex or complicated issues

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

**Other relevant information**

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent wi


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