Brand Operations Specialist

Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Brand Operations Team translates the essence of lululemon into our campaign projects and photography to educate, inspire and elevate our guests and our teams. Reporting to the Manager, Brand Operations, the Brand Operations Specialist partners with the Brand Managers and Brand Operations Manager in order to meet the operations and fiscal requirements of projects.

**A day in the life**:

- Partner with Brand Managers in order to meet the operational & fiscal requirements of brand campaigns, including managing budget, timelines and deliverables
- Work with cross-functional teams to ensure smooth communication flow and partnerships across all campaigns and projects
- Works to improve operational excellence through tools, new SOPs and ops models
- Assign incoming projects to Creative team members, aligning scope of work with experience/career development of team member and availability
- Support in the escalation of project risks to Manager, Brand Operations
- Manage Creative team workload in partnership with Manager, Brand Operations
- Work with the Product and Brand team to schedule concepts for upcoming shoots in line with weeklies and campaigns process and timeline
- Partner with the Creative team to brief in creative consultants (eg copy, graphic design, video etc.)
- Manage and liaise with external vendors by project, from documentation to payment tracking
- Captures all deliverables from channel owners and partners and ensures they are delivered to spec and on time
- Responsible for working with our global product team for potential leverages on weekly shoots and outfitting
- Support the Coordinator with NSO requests, scheduling, printing and install
- Plan all aspects of the production process including budgets, schedules, casting, location permits, on set team management, and post production, ensuring projects deliver on time, on budget and to a quality standard
- Handles all production paperwork, contracts, licenses, and usage discussions relating to projects
- Manage teams on set, ensuring productions run efficiently and creative objectives are met

**Qualifications**:

- Bachelor of Marketing or Project Management study is preferred
- 3-4 years of relevant project management experience

**Must haves**:

- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Beyond the Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

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