Case Manager

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

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There are many benefits of working at Launch Housing including: *

Contributing to useful and rewarding work and giving something back to the community
Wellbeing days (on top of annual leave)
Flexible working arrangements
Purchased leave
Gender neutral paid parental leave (after 12 months of service)
Training and career growth opportunities across Launch Housing
A portion of your income can be tax-free by salary packaging your personal expenses
Additional tax-free salary packaging on dining and accommodation expenses
Positive, supportive and progressive work environment

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About this opportunity*

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**Ongoing role, 68.4 hours per fortnight**
- **$79,149.47 base (pro-rata) + super + NFP salary packaging**:

- **Immediate start**

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Your Impact
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Reporting to the Case Management Team Leader, you will assist with the immediate and ongoing support needs of clients experiencing or at risk of homelessness, through the provision of a range of intervention options ensuring that the client's needs are translated into a personal program that encourages the client's independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis.

The Southbank residential facility includes 46 rooms, 41 for singles and 5 for couples. The services include temporary accommodation, case management, transitional support and other services to get people experiencing homelessness housed.

**What you'll be doing**
- Develop case plans in conjunction with clients and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions
- Assist clients to develop long term housing options, both within and/or independently of Launch Housing's supported accommodation program
- Ensure clients maximise all government and community income assistance and support
- Initiate and maintain contact with vulnerable clients using flexible engagement strategies to achieve case plan goals

**What we're looking for**
- Passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard to our clients.
- Tertiary qualification in human services, social work or related field.
- Previous experience working with clients with complex needs relating to homelessness.
- Understanding of housing and homelessness policy, context and systems.
- Demonstrated ability to build positive relationships and communicate with people of diverse backgrounds and abilities.

**How to apply**

Please submit a covering letter addressing the key selection criteria and your CV.

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All applicants must have the right to work in Australia and must provide evidence of full COVID-19 vaccination or a valid medical exemption certificate.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working With Children Check and satisfactory criminal history record check.

**Salary**: $79,149.47 per year