Sales Order Entry and Customer Support Officer

4 days ago


Rhodes, Australia Targus Full time

Our vision is to provide solutions that enhance our customers and client’s connectivity, agility, security and personal style, freeing them to use their devices almost anywhere and everywhere, anytime.

To contribute to this vision the role works closely with all Operations team members, our designated 3PL and freight partners to meet customer requirements and the relevant KPIs

Position:

- This role works with in the Operations department with a dotted line to the Sales Order Entry Team Leader
- The role works closely with the Sales and Customer Support Teams
- This role will liaise with 3PL, Star Trek, and Global warehouses

Responsibilities and Accountability:
**Sales Order Entry and Processing**
- All sales orders processed accurately and on time.
- Manage EDI process to meet customer needs at minimum cost to Targus
- 3PL orders transmitted to meet processing requirements.
- Ensure that warehouses receive error free pick list and invoices on time in order to meet customer requirements.
- Ensure that all documentation is correctly managed so that all accounting processes can be performed on time.
- Coordinate time with the team efficiently so that all priority tasks are completed on time or before the due date.
- Schedule back orders as required in ATP for weekly release.
- Ensure SOE reporting is completed on time and accurately.

**Customer Service**
- Resolve customer enquiries within a specified time frame.
- Process 8 and 6 Series RAs including RA number allocations and price protection processing.
- At Targus we are an equal opportunity workplace. We value diversity in our workplace and believe it is pivotal in our pursuit to enable leaders, dreamers and doers to be everyday inspired. We encourage anyone with the talent to succeed in this role to apply._

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rhodes, NSW 2138: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)



  • Rhodes, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Rhodes, Australia IKEA Full time

    WHO YOU ARE With a flair for analysis, you have incredible people skills and are able to communicate effectively to stakeholders at all levels of the business. You have a passion for numbers and analysis, building solutions and are technically skilled in Microsoft Office (especially Excel) yet eager to learn. You are a good multitasker with effective time...


  • Rhodes, Australia Nestle Full time

    *** We have an exciting opportunity for a Customer Based Coordinator (Vendor managed inventory controller) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient...

  • Inside Sales Rep

    1 week ago


    Rhodes, Australia Unisys Full time

    **What success looks like in this role**: - Performs Inside Sales duties for larger more complex clients. - Leverages relationships with new and existing clients to sell, upsell and increase revenue within an assigned territory. - Plays a lead role in targeting and cultivating key clients and relationships. - Prospects, builds and manages referral pipeline...


  • Rhodes, Australia Nestle Full time

    Do you have a passion for customer service? You are in luck! Nestlé are seeking a motivated customer service professional to join our Nestlé Customer Solutions Team where you will be responsible for providing exceptional service to our customers. This is a key role at Nestlé and a fantastic opportunity where the results of your hard work will be noticed,...


  • Rhodes, Australia Nestle Full time

    **Position Summary**: Do you have a passion for customer service? You are in luck! Nestlé are seeking a motivated customer service professional to join our Nestlé Customer Solutions Team where you will be responsible for providing exceptional service to our Customers. This is a key role at Nestlé and a fantastic opportunity where the results of your hard...


  • Rhodes, Australia youXpowered Full time

    _About Us:_ We're a dynamic asset finance technology company making strides in the automotive and finance industries. We’re on the lookout for motivated individuals who are passionate about customer service and excited to support our growing broker team. As part of our innovative company, you’ll work closely with experienced brokers and have a clear...


  • Rhodes, Australia AVENTINO GROUP PTY LTD Full time

    ABOUT US: Wonderwood Floors is a wholesaler and distributor of quality floorboards to 200+ stockists throughout NSW. We are seeking Sales Assistants and administrative assistant for for our growing network. KEY RESPONSIBILITIES: - Monitoring incoming and outgoing orders - Working closely with our warehouse to coordinate stock takes and resolve queries and...


  • Rhodes, Australia IKEA Full time

    WHO YOU ARE You are passionate about customer excellence and home furnishing. to drive the operational focus and oversee the daily operations of the Customer Relations department, whilst multi-tasking between serving customers, coordinating co-workers, and maintaining a strong focus on the customer transaction. You have good attention to detail, are...


  • Rhodes, Australia Nestle Full time

    The team at Rhodes are looking for a Customer Supply Chain Supervisor to join the team. You will effectively lead a team to drive smooth customer journeys in the E2E Order and Invoice touchpoints and provides operational excellence and improved customer experience. Drive continuous improvement along the entire business process, resolve issues, and manage...