Incidence Response Capability and Compliance Lead

4 days ago

Sydney, Australia Healthdirect Australia Full time

This role focuses on critical incident and business continuity management.
- Grow with an organisation dedicated to helping Australians improve their health.
- Sydney based role in our Haymarket office, near Central station - Hybrid working

**About us**

Healthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians actively manage and improve their health.

Our virtual services are easily accessible via multiple channels, including helplines, video call solutions, apps and websites and cater for Australians at all stages of life, ranging from practical and emotional support during pregnancy through to advice about aged care and helping Australians through the COVID-19 pandemic.

**About the opportunity**

Join the Business Resilience team and work alongside other corporate support services in the Corporate Services Division to optimise Healthdirect’s business resilience, assurance and compliance capabilities as the Incident Response Capability and Compliance Lead, you will work alongside and complement the work of the Business Resilience Manager and Business Resilience Lead.

This role will drive and enhance organisational resilience, improving practices policies and procedures, and uplift organisational awareness and capability in our critical incident control environment. This role also manages our insurance program and several key compliance activities.

**What we’re looking for**

This role requires strong leadership, collaborative, communication and organisational skills with the ability to effectively navigate and lead through uncertainty. The essential skills required for this role are:

- Experience (5 years +) in business continuity and critical incident/disaster response planning and crisis management, including development and implementation of business continuity management and critical incident response plans and processes.
- Proven capability in ensuring that compliance and business resilience regimes are championed and embraced organisation wide as enablers of strategic objectives and controls for strategic risks.
- Experience in operations, compliance, and risk management roles.
- Proven experience in developing and running multidisciplinary crisis/critical incident simulation workshops to achieve actionable results.

**Why work with us**

We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.

Our benefits include:

- Flexible work arrangements (2 days per week in office, pro-rated for part time employees).
- 14 weeks company Paid Parental Leave for both parents.
- Multi-dimensional wellbeing program that is run by our people for our people.
- Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website - about.healthdirect.gov.au

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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