Incident Manager

2 days ago

Sydney, Australia Mercer Full time

**Incident Manager**

**What can you expect?**
- To be part of a collaborative and passionate (Line 2) team working with dynamic and growing businesses.
- Reporting to MMC Pacific’s Senior Compliance Manager, this role will assist in the management of the Compliance Management Framework by supporting the Risk and Compliance team to provide procedural compliance advice to ensure MMC operates in compliance with its policies, procedures and regulatory obligations.
- This role will have an emphasis on the assessment of incidents and breaches (non
- IT).
- Engaging with multiple stakeholders including local & global colleagues, auditors, regulators, clients, Senior leaders and Board members, this role will seek to build constructive working relationships and promote robust management systems & compliance culture within the organisation.

**What is in it for you?**

At MMC, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities, which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more
- Hybrid work arrangements
- Discounted insurances
- Incentive Compensation Plan
- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organisation
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Drive timely completion of incident related assessments by actively influencing all stakeholders that manages incidents within MMC.
- Engage with colleagues to review root cause analysis to ensure development of appropriate remediation response.
- Provide constructive challenge during remediation discussions.
- Complete reportability to regulators assessment.
- Lead Significant Incident Review Panel meetings where assessment of reportability to regulators are considered.
- Actively participate and contribute to management reporting and relevant forums to ensure that incident management receives the required focus.
- Support Line 1 Risk and Compliance colleagues.

**What you need to have**:

- Ideally at least 5 years’ experience in a compliance, risk or auditing role
- Understanding of and / or influence over relevant legislative and regulatory frameworks which impact service offerings and solutions.
- Able to understand the business issues and take a pragmatic risk based decision-making approach.
- Ability to develop and maintain strong relationships with stakeholders at all levels
- Strong preference to have experience working in financial services/superannuation industry

**About us**:

- Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law._

  • Is Incident Manager

    2 weeks ago

    Sydney, Australia WiseTech Global Full time

    **About the Role**: Level up your career and revolutionize the world of logistics with WiseTech Global! Due to our organic and acquisitional growth, we are seeking an IS Incident Manager in Sydney to join our IS team. This is your chance to join a global leader and become responsible for minimizing the impact of incidents on both customer and business...

  • Incident Manager

    1 week ago

    Sydney, Australia Protecht Group Full time

    Exciting role in a high performing Infrastructure team - Bring your passion for all things technical - Great work / life balance **_ About us_** We are Protecht - a fast growth Governance, Risk & Compliance (GRC) SaaS vendor. We provide world-class enterprise risk management, compliance, training, and advisory services to over 300+ customers across various...

  • Incident Manager

    16 hours ago

    Sydney, New South Wales, Australia Macquarie Group Full time $120,000 - $150,000 per year

    Our vision in the Corporate Operations Group division is to innovate and empower for a better future, this means delivering intuitive technology with people in mind. Our DNA is customer engagement, findings ways to innovate and do things differently, connecting data with engineering, driving digitalisation and providing reliable and secure services. Join our...

  • Incident Manager

    2 weeks ago

    Sydney, Australia Bluefin Resources Full time

    Based in Sydney or Brisbane - Large, enterprise environment - Incident Management - IT Networking and Security **Working as part of a close knit team, this Incident Manager / Service Delivery Management role will see you operating in a highly mission critical environment, and will utilise your exceptional customer service and incident resolution skills, and...

  • Is Incident Manager in Sydney

    19 hours ago

    Sydney, Australia WiseTech Global Full time

    **About the Role**: Level up your career and revolutionize the world of logistics with WiseTech Global! Due to our organic and acquisitional growth, we are seeking an IS Incident Manager in Sydney to join our IS team. This is your chance to join a global leader and become responsible for minimizing the impact of incidents on both customer and business...

  • Major Incident Manager

    20 hours ago

    Sydney, Australia Capgemini Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

  • Incident & Problem Manager

    2 days ago

    Sydney, Australia Domain Group Full time

    We shine a light on all things property. Our business aims to simplify the property journey for all involved; motivated by expertise and our exclusive data. Changing the way people engage with property requires a team of diverse thinkers. The Incident & Problem Manager is a pivotal role within the Domain Group’s strategy by ensuring the successful...

  • Css Incident Manager

    2 weeks ago

    Sydney, Australia Atlassian Full time

    Overview: **Working at Atlassian** Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a...

  • Css Incident Manager

    2 weeks ago

    Sydney, Australia Atlassian Full time

    **Working at Atlassian** Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...

  • Incident and Escalation Manager

    1 week ago

    Sydney, Australia Datadog Full time

    The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and...